Continuing to serve you as safely as possible
15 January 2021
All of us here at Costa Coffee hope you and your family and friends continue to remain safe and well. While news of further restrictions was not how we had hoped to start the year, we remain hopeful that the end may be in sight.
Following the Prime Minister’s announcement on the 4 January and in line with Government guidelines, all Costa Coffee stores in England will remain open for takeaway, Drive-Thru, Click & Collect and delivery. However, all eat-in and outdoor seating areas will be closed.
From 16 January our stores in Scotland will remain open, but in line with the changes to Government guidelines, we will no longer be able to allow customers into our stores. So we will be unable to provide our usual takeaway service. Check here for full details on how you can still safely enjoy your favourite Costa.
The safety of our team members and customers remains our number one priority
And we are confident we have the right COVID secure measures in place to ensure we can continue to operate safely, in line with Government guidelines and supporting social distancing. You can read more about how we’re keeping everyone safe, here.
Keeping Costa Express open for people who need it
Our Costa Express machines will remain operating for customers, like key workers, out on essential journeys. Customers can enjoy a contact-free experience, using the Costa app, without having to touch the screen to select your drink at a Costa Express machine. If you don’t yet have it, here’s where to download the Costa app and where to find your nearest machine.
Finally, our At Home coffee range continues to be available from major supermarkets, while our delivery service, via Uber Eats, means you can enjoy both Costa food and drink delivered directly to you.
We welcome the opportunity to continue to serve key workers and customers and are grateful for the ongoing commitment of our store teams and Costa Express engineers, who continue to work hard during very challenging times.
Thank you for your ongoing support and take care.
CEO, Costa Coffee