Costa Coffee is With You

Continuing to serve you as safely as possible

15 January 2021

Costa Coffee takeaway cupAll of us here at Costa Coffee hope you and your family and friends continue to remain safe and well. While news of further restrictions was not how we had hoped to start the year, we remain hopeful that the end may be in sight.


Following the Prime Minister’s announcement on the 4 January and in line with Government guidelines, all Costa Coffee stores in England will remain open for takeaway, Drive-Thru, Click & Collect and delivery. However, all eat-in and outdoor seating areas will be closed.


From 16 January our stores in Scotland will remain open, but in line with the changes to Government guidelines, we will no longer be able to allow customers into our stores. So we will be unable to provide our usual takeaway service. Check here for full details on how you can still safely enjoy your favourite Costa.

The safety of our team members and customers remains our number one priority

And we are confident we have the right COVID secure measures in place to ensure we can continue to operate safely, in line with Government guidelines and supporting social distancing. You can read more about how we’re keeping everyone safe, here.

Keeping Costa Express open for people who need it

Our Costa Express machines will remain operating for customers, like key workers, out on essential journeys. Customers can enjoy a contact-free experience, using the Costa app, without having to touch the screen to select your drink at a Costa Express machine. If you don’t yet have it, here’s where to download the Costa app and where to find your nearest machine.

Finally, our At Home coffee range continues to be available from major supermarkets, while our delivery service, via Uber Eats, means you can enjoy both Costa food and drink delivered directly to you.

We welcome the opportunity to continue to serve key workers and customers and are grateful for the ongoing commitment of our store teams and Costa Express engineers, who continue to work hard during very challenging times.

Thank you for your ongoing support and take care.



Jill McDonald
CEO, Costa Coffee


Check which stores are now open

Use our handy store locator to see if your store is now open for takeaway, drive-thru and delivery only. If you can't find the store you're looking for, bear with us, we're working hard to ensure it re-opens safely.

Store safety

As we re-open our stores we're putting into place responsible new steps and measures to make sure our teams and customers can operate in a safe environment.

Latest updates

Our number one priority is the safety of our store teams and customers. We're committed to keeping you up-to-date with our latest information.

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