The gift card website is temporarily unavailable. We’re working with our provider to restore it as quickly as possible. We regret any inconvenience caused.

If you have an active gift card, please see below for more information.

• I recently purchased a gift card but did not receive it. What should I do?
  
  Because the online gift card service is temporarily unavailable, deliveries are delayed. We are working with our provider to restore it as quickly as possible.In the meantime, please keep your order confirmation email for reference. We regret any inconvenience caused.
  
• I have a gift card but can’t access my balance.
  
  You can check your balance in our stores using the number available on the gift card. Our barista will type it manually to process your purchase or access the balance.
  
• The QR code on my gift card is not working. How can I use my card?
  
  You can still access your balance or complete the purchase in stores using the number available below the QR code. Our baristas will type it manually to process your purchase or access the balance. 
  
• How can I purchase a Costa gift card?
  
  You can purchase physical gift cards directly from our stores or from major retailers such as Argos, Tesco, Sainsbury’s, Asda and Morrisons. You can find both digital and physical gift cards at Amazon UK, and digital cards at Tesco, Asda, Morrisons and Currys.