Terms & Conditions

Click here for full Costa Coffee Club membership terms and conditions.

This offer is available until further notice to Costa Coffee Club members who are GB residents, over 16 years of age and who have registered to use the Costa Coffee Club app (the "App"). All participants will be deemed to have accepted these terms and conditions in full.

  1. Invite a friend to join the Costa Coffee Club by forwarding the invitation to them that you will find in the App. The invitation contains a link to the App and your unique invitation code. If your friend follows the link, downloads the App and enters your invitation code when they register on the App, both you and your friend will receive 200 bonus Costa Coffee Club points when your friend first makes a purchase in a participating Costa store that qualifies for Costa Coffee Club points and swipes the App to earn their Costa Coffee Club points on that purchase in accordance with the Costa Coffee Club Membership Terms and Conditions which are available here.

  2. There is no limit to the number of friends you can invite to register on the App however each person you invite must be a GB resident over 16 years of age and must not already be registered on the App. Please note that the Costa Coffee Club Membership Terms and Conditions provide that an individual may only register one membership.

  3. Each friend that registers on the App will also receive 100 bonus Costa Coffee Club points when they register on the App.

  4. Please allow 48 hours for your bonus points to be added to your account. Costa Coffee Club points are issued subject to and strictly in accordance with the Costa Coffee Club Membership Terms and Conditions.

  5. No purchase necessary. No cash alternative. Costa Coffee Club points are non-transferable and cannot be resold.

  6. The promoter processes your personal data in connection with the offer for the purposes of administering and managing the offer. This processing is in order to fulfil a contract or take steps linked to a contract (and if it is not provided, you may not be able to enter into, or the promoter may not be able to fulfil, the contract). Additional information about the purposes for which the promoter processes personal data, how it is processed and data protection rights (including the right to object in circumstances) are set out in the promoter’s Privacy Policy, a copy of which can be found here.

  7. The promoter reserves the right to withdraw or amend the terms of this offer at any time. Note of the withdrawal of the offer or the amendment of its terms will be posted on the App. The withdrawal or amendment of the offer will not affect participants who have already earned bonus points in accordance with the terms of the offer before the offer is withdrawn or amended.

  8. The promoter also reserves the right to withdraw, alter or suspend the offer at any time with or without notice if circumstances beyond its control make this unavoidable.

  9. The Promoter reserves the right at any time, in its absolute discretion to: (i) verify the eligibility of: (a) any person referring a friend; and (b) each friend that registers on the App (including their age and place of residence); and (ii) to disqualify any person found to be abusing or tampering with the operation of the offer or endeavouring to earn bonus points using fraudulent means including by registering on the App more than once or who the promoter otherwise believes to have acted in breach of these terms and conditions.

  10. If the promoter fails to comply with these terms and conditions, the promoter is responsible for loss or damage you suffer that is a foreseeable result of the promoter's breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter's breach or if they were contemplated by you and the promoter at the time that you entered the offer.

  11. Save where required by law, the promoter accepts no responsibility or liability for any failure to comply with these terms and conditions for reasons beyond its control and accepts no responsibility or liability for any attempt to register with or to log-in the App which is unsuccessful or incomplete for technical or other reasons beyond its control.

  12. The offer and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the offer and these terms and conditions in the English courts. If you live in Scotland you can bring legal proceedings in respect of the offer and these terms and conditions in either the Scottish or the English courts.

  13. The promoter is Costa Limited. Registered office address: Costa House, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE. Registered in England and Wales, Registration No: 1270695.

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Or alternatively please contact on our customer services team at costacoffeeclub@costacoffee.com.

This promotion is open to selected Costa Coffee Club members who are GB residents. To qualify for this offer, purchase any item from the Click & Collect menu using the Costa Coffee App Click & Collect service for collection from a participating store, between 00:01 on 03/06/2021 and 23:59 on 17/06/2021. We'll boost your account with double bonus points for each qualifying transaction during the Promotion Period. Your bonus points will be added within 48 hours of the end of Promotion Period. This promotion only applies to purchases made from a participating Costa store via the Costa Coffee App Click & Collect service for collection in store. This promotion does not apply to orders made using Costa Coffee Club points. This promotion is non-transferable, has no cash value and no cash alternative is available. Your bonus points are issued subject to and may be used in accordance with the Costa Coffee Club terms and conditions from time to time. Costa reserves the right to amend, suspend or withdraw this promotion at any time without prior notice if circumstances beyond its control make this unavoidable. Costa will not be liable for a failure to fulfil this promotion as a consequence of events beyond its reasonable control. See here for a list of participating stores.

  • Costa Coffee Club points cannot be earned or redeemed against Uber Eats, Deliveroo and Just Eat orders.

  • Costa Coffee is available on Uber Eats and Deliveroo for the following participating stores .

1. INTRODUCTION

1.1 By entering the promotion all participants will be deemed to have accepted these terms and conditions in full. All entry instructions form part of these terms and conditions.

1.2 The promotion is open to Costa Coffee Club members who are residents of Great Britain aged 18 or over at the date on which they enter the promotion, except for employees of Costa, its group companies, agents or anyone professionally connected with this promotion and any member of their respective immediate families. The promotion is not open to Costa customers who are on a Loyalty Beans trial.

1.3 Entry to the promotion opens at 00:01am on Friday 11 June 2021 and closes at 23:59pm on Sunday 11 July 2021 (the "Promotion Period"). Entries received after the Promotion Period will not be eligible to win a prize.

2. ENTRY TO THE PROMOTION

2.1 To enter the promotion scan your Costa Coffee App when you make a purchase (with a minimum spend of £1) during the Promotion Period: (a) using Costa Collect; (b) at a participating Costa Coffee store (c) using a Costa Express machine; and (d) using Costa Delivery in Great Britain (each a “Costa Channel” and together the “Costa Channels”). Then tap on the Chance to Win icon that will appear in your Costa Coffee App within 48 hours of the time of the qualifying purchase. For a full list of participating locations please see here.

2.2 When participants make one purchase through a Costa Channel and follow the steps in paragraph 2.1 above, this will provide one entry into the promotion. There is a maximum of seven (7) entries per Costa Channel per day into the promotion.

2.3 Purchases made using Costa Coffee Club points will not be eligible for this promotion.

2.4 Purchases made using a Costa Coffee gift card will be eligible for this promotion provided there is a minimum spend of £1.

3. WINNERS

3.1 A minimum number of 2,000,000 winners will be selected at random from all eligible entries by a randomised computer programme subject to paragraph 3.2 below.

3.2 The number of Prizes awarded depends on the number of entrants during the Promotion Period as the Prizes are awarded randomly based on 1 in 3 transactions (so if there are 9,021,000 qualifying entrants all Prizes will be awarded, but if there are less than 9,021,000 qualifying entrants not all Prizes will be awarded).

3.3 Winners will be notified immediately in the Costa Coffee App when you tap the Instant Win icon and (depending on the prize) will be contacted via email with details of how to claim your prize.

4. THE PRIZES

4.1 There is a total of 3,007,000 prizes available to be won however this depends on the number of entrants as per paragraph 3.2 above.

4.2 Details of the prizes available to be won during the Promotion Period are as follows:

  • Car - 1x - Volkswagen T-Cross 5-door hatchback Petrol 1.0 ltr TSI manual transmission

  • Cash - 1x - £1,000 in form of BACs transfer

  • Coffee Machine - 10x - Dolce Gusto Genio S Pod Coffee Machine (white)

  • Sports Voucher - 10x - £200 Adidas e-voucher

  • Ready-to-Drink 4 Pack - 3040x - Latte, Caramel Latte, Americano, Vanilla Latte 250ml (mixed selection)

  • Instant Coffee - 60x - 1 of either Smooth Premium or Intense Premium Instant coffee 100g

  • Costa Cup - 300x - Costa Curve Cup

  • Free Coffee - 435x - 1 free coffee voucher can be used to get any Coffee sized drink from the menu board, 1 time use only. Voucher will need to be used within 1 month of being rewarded. Does not include any extras

  • Free Lunch - 437x - 1 free £5 voucher can be used on 1 transaction only on anything in the basket purchased. Voucher will need to be used within 1 month of being rewarded

  • 100 points - 14970x

  • 50 points - 19720x

  • 20 points - 29415x

  • 10 points - 2938601x

5. CONDITIONS

5.1 You must be using the latest version of the Costa App to enter the Promotion.

5.2 For prizes set out in paragraph 4.2 (save for any Costa Coffee points or digital vouchers) Costa will send an email to the winner within 3 days of the relevant draw notifying them of their prize.

5.3 Within 3 days of receipt of the email from Costa notifying winners of their prize, winners must then ensure that their address details linked to their Costa Coffee Club account (login to your account here) are correct. If address details have not been entered within 3 days of receipt of the email, Costa reserves the right to award the prize to an alternative winner selected at random.

5.4 All bonus Costa Coffee points and digital vouchers will be added to the relevant account within 48 hours from winning the prize.

5.5 Prizes to be delivered will be delivered within 28 working days from a valid acceptance of the prize.

5.6 No cash alternative. Prizes are non-transferable and cannot be resold. Costa reserves the right to substitute an alternative prize of equal or greater value. Unless otherwise agreed in writing by Costa, the prize will only be awarded to the winner.

5.7 Each winner agrees to take part in reasonable publicity as may be required by Costa in respect of the promotion.

5.8 Insurance, Maintenance, Services and running costs of the vehicle are the responsibility of the Car winner from the date of ownership.

5.9 No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted and no bulk entries.

5.10 All costs and expenses not included within the prizes are the responsibility of the winner(s).

5.11 Costa reserves the right at any time, in its absolute discretion, to:
(a) verify the eligibility of any participant (including their age and place of residence);
(b) disqualify any participant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who Costa believes to have acted in breach of these terms and conditions; and
(c) disqualify participants who do not give correct contact details or those who make an entry on someone else's behalf.

6. LIABILITY

6.1 Subject to clause 6.2, if Costa fails to comply with these terms and conditions, Costa will be responsible for loss or damage participants suffer that is a foreseeable result of Costa’s breach of these terms and conditions. Costa is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter's breach or if they were contemplated by you and the promoter at the time that you entered the Promotion.

6.2 Costa shall not be liable for: (i) any failure to comply with these terms and conditions as a consequence of events beyond its reasonable control including without limitation, any failure of communication networks and any closure of participating Costa stores or interruption in supplies as a consequence of Covid-19 or of any other circumstances beyond the reasonable control of Costa; and/or (ii) any loss of profits, loss of revenue or other economic loss or any indirect or consequential loss.

6.3 Except as otherwise required by applicable law, Costa accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.

7. GENERAL

7.1 Any decision of Costa in respect of the promotion is final. For questions regarding the promotion, use our contact form.

7.2 Costa reserves the right to extend, withdraw, alter or suspend the prizes or these terms and conditions at any time if circumstances beyond its control make this unavoidable.

7.3 Any images are an illustrative example and do not show the exact prize(s).

7.4 All personal data submitted in connection with the Promotion will be processed by Costa for the purposes of administering and managing the Promotion and prizes (where applicable) and verifying the eligibility of each participant. Costa is committed to protecting the privacy of all participants. Data that is collected from or about participants will be used in accordance with Costa’s Privacy Policy (which also includes information about the data rights of participants), a copy of which can be found here.

7.5 By entering the promotion each participant gives Costa permission to publish their surname and county of residence if they are a winner of one of the prizes unless the participant notifies Costa that they do not wish us to make these details available. Please note that Costa will nonetheless be required to provide the names of all prize winners to the Advertising Standard Authority if requested to do so.

7.6 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the promotion and these terms and conditions in the English courts. If you live in Scotland you will also benefit from any mandatory provisions of Scottish law and can bring legal proceedings in respect of the promotion and these terms and conditions in either the Scottish or the English courts.

7.7 The promoter is Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Visit the Costa Gifting website for full terms and conditions.

For corporate customers wishing to purchase a Business Gift Card, click here for full terms.

  1. Offer open to GB residents aged 16 or over.

  2. Offer applies to Costa Gift Cards purchased from www.gifting.Costa.co.uk only.

  3. Spend between £20 - £39 on a Costa Gift Card and receive an additional £5 free of charge. Spend between £40 - £59 on a Costa Gift Card and you will receive an additional £10. Spend £60 or more on a Costa Gift Card and you will receive an additional £15.

  4. Offer only applies when you select delivery ‘As soon as it is ready’ for your Gift Card order. This offer does not apply to Gift Cards to be delivered on a future preferred date outside the promotional dates.

  5. This offer applies to Costa Gift Cards purchased between 00.01 on Monday 14th June and 23.59 on Sunday 20th June 2021 (the "Offer Period"). Offer limited to a maximum of 5 Costa Gift Cards per person (whether purchased together or separately over the Offer Period). This offer applies to purchase of new Costa Gift Cards only and excludes top-up of existing Costa Gift Cards. To qualify for the offer, the required funds must be added to the Gift Card in one transaction. Costa Gift Cards are issued subject to the terms and conditions at gifting.costa.co.uk/terms-and-conditions. Please note in particular that Costa Gift Cards can only be used for your personal non-commercial use. You may not sell your Costa Gift Card or use it in sales or promotional activities.

  6. This offer cannot be used in conjunction with any other offer, discount, or promotion.

  7. Costa reserves the right to extend, withdraw, alter or suspend this offer at any time if circumstances beyond its control make this unavoidable.

  8. Costa shall not be liable for a failure to comply with the terms of this offer due to reasons beyond its reasonable control. Costa's liability in respect of this offer shall be limited to losses that are foreseeable result of its breach of these terms and conditions or its negligence. Costa shall not be liable for any claims for loss of profits or revenue or indirect or consequential loss.

  9. This offer and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the offer in the English courts. If you live in Scotland you will also benefit from any mandatory provisions of Scottish law and can bring legal proceedings in respect of the offer in either the Scottish or the English courts.

  10. The promoter of this offer is Costa Limited, a company registered in England with company number 01270695, and registered office Costa House, Houghton Hall Business Park, Porz Avenue, Houghton Regis, Dunstable, Bedfordshire, England, LU5 5YG.

Listen & Learn 2. Costa Feedback - £50 Amazon Gift Card Terms & Conditions

1. Who can enter:

  • 1.1 The promotion is open to residents of England, Scotland and Wales who are aged 18 or over when they enter the promotion, excluding employees of Costa Coffee and its subcontractors, subsidiaries and anyone professionally connected with the promotion and their immediate families.

2. How to enter:

  • 2.1 There is no purchase necessary to enter the promotion. To enter the promotion you must provide feedback on your store visit by visiting feedbacktocosta.co.uk and following the instructions. Once your feedback has been received (including your contact details, where requested) you will automatically be entered into the promotion.

  • 2.2 Your data will be used only by Costa for the purposes of administering the promotion and by Clarabridge for the collection of feedback responses.

  • 2.3 Text messages will be charged at your standard network rate and your mobile number will not be disclosed to any third parties for marketing purposes.

  • 2.4 Only one entry per person per month is allowed; multiple entries from individuals will not be permitted.

  • 2.5 The promotional period will run from 00:00 on 03 January 2021 until 23:59 on 31 December 2021.

3. Selection and prize details:

  • 3.1 On or before the first Friday of each month following the month in respect of which entries are received, a winner will be drawn at random by computer for the preceding month. Each winner will be notified that they have won by email within two weeks of the relevant draw. There will be two winners every month.

  • 3.2 Each winner will a £50 amazon voucher.

  • 3.3 There is no cash or other alternative prize available, except that in the event of circumstances outside of its control the promoter reserves the right to provide a similar alternative prize of equal or greater value. If a winner cannot be contacted within four weeks after the promoter first tries to contact them in accordance with paragraph 3.1, the promoter reserves the right to withdraw that winner's prize and award that prize to an alternative winner drawn at random by computer from the participants who participated in the relevant draw.

4. Other terms:

  • 4.1 The promoter cannot accept responsibility for any difficulties in entering or any entries that are not included in the draw for any reason whatsoever.

  • 4.2 The winner may be required to participate in in reasonable publicity as may be required by the promoter in respect of the promotion.

  • 4.3 The name and county of the winner will be available by writing to Customer Feedback Competition, Customer Services, Costa Limited, Houghton Hall Business Park, Porz Avenue, Dunstable, LU5 5YG.

  • 4.4 The promoter reserves the right at any time, in its absolute discretion, to:

    • i.verify the eligibility of any entrant (including their age and place of residence);

    • ii.disqualify any entrant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions; and

    • iii.disqualify entrants who do not give correct contact details or those who make an entry on someone else's behalf.

  • 4.5 To the fullest extent permitted by law, the promoter excludes liability for any losses, damages or claims incurred by any person in connection with the promotion or receipt or misuse of any prize.

  • 4.6 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.

  • 4.7 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Each participant irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the promotion or these terms and conditions.

  • 4.8 The promoter is: Costa Limited, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5YG

Costa Coffee has been voted the ‘Nation’s Favourite’ coffee shop for the 11th year in a row by Allegra’s independent panel of consumers. The question ‘What is your favourite coffee shop?’ was asked of 5,022 UK consumers with 52% citing Costa Coffee as their preferred café.

For a list of stores participating in the Chatty Café scheme please click here. More information can be found here: thechattycafescheme.co.uk.

  • You will receive a discount of 25p on the price of any Barista served drink purchased using a suitable reusable cup.

  • This offer is available in participating stores in Great Britain only. For a list of currently open stores please click here.

  • Offer is not available in any Proud to Serve or Costa Express outlet.

  • Offer excludes any pre-bottled beverage.

  • Coffee Club points will be awarded to Costa Coffee Club members on the discounted price paid in accordance with Costa Coffee Club Membership Terms and Conditions (currently 5 points for each £1 spent).

  • Customers will be unable to redeem Coffee Club points against a purchase made using a reusable cup to which the 25p discount is applied.

  • Only reusable cups that are clean, of an appropriate size for the purchased drink and with a secure lid will be accepted. The store manager's decision as to the acceptability of any cup will be final.

  • The promoter reserves the right to amend, suspend or withdraw this offer at any time without prior notice.

  • Promoter: Costa Limited, Costa House, 6 Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Bedfordshire, England, LU5 5YG.

Click here for full Costa Book Awards terms and conditions.

Click here for full Costa Short Story Awards terms and conditions.

Buy either British Smoked Bacon Bap, British Pork Sausage Bap or New Egg & mushroom bap for £2 when you buy any medium or large hot drink or flat family until 11am.

  1. Buy any Costa Medium or Large hot or cold iced drink (including any drink from our Flat Family range and the seasonal range) before 11am in one of our participating UK stores and you can purchase a Bacon Bap, Sausage Bap or New Egg & Mushroom Bap for £2.

  2. Purchase of the qualifying drink and Bacon Bap, Sausage Bap or New Egg & Mushroom Bap must be made together in the same transaction.

  3. Any additional syrups, coffee shots, toppings, coffee and milk upgrades or alternatives or sauces and condiments that do not come as standard will be charged at their usual price.

  4. Breakfast bundle available before 11am in participating UK stores from Thursday 3rd June to Tuesday 31st August 2021 inclusive. Subject to availability. For a list of non-participating stores see here.

  5. Offer does not apply to pre-packaged drinks, alcoholic beverages or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets.

  6. This offer cannot be exchanged for cash or used with any other offer, promotion or voucher, but Costa Coffee Club members will still receive Coffee Club points reflecting the discounted price of their purchase. Costa Coffee Club points cannot be redeemed against this offer.

  7. This offer is not available through our Delivery, Click & Collect, or Order at Table services or Airport outlets.

  8. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.

  9. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Buy either a Plain Croissant, 2 slices of Toast for £1 when you buy any medium or large hot drink until 11am.

  1. Buy any Costa Medium or Large hot or cold iced drink (including the seasonal range) or any drink from our Flat Family range before 11am in one of our participating UK stores and you can purchase either a Plain Croissant or Toast for £1.

  2. Purchase of the qualifying drink, Plain Croissant or Toast must be made together in the same transaction.

  3. Any additional syrups, coffee shots, toppings or coffee and milk upgrades or alternatives that do not come as standard with the eligible drink purchased will be charged at full price.

  4. Offer includes up to 3 portions of butter or sunflower spread with the Plain Croissant or Toast. All compotes and condiments, (i.e. honey, jam, Nutella, marmalade, Marmite) will be charged at their usual retail price.

  5. Offer available before 11am in participating UK stores from Thursday 3rd June to Tuesday 31st August 2021 inclusive. Subject to availability. For a list of non-participating stores see here.

  6. This offer cannot be exchanged for cash or used with any other offer, promotion or voucher, but Costa Coffee Club members will still receive Costa Coffee Club points reflecting the discounted price of their purchase. Costa Coffee Club points cannot be redeemed against this offer.

  7. Offer does not apply to pre-packaged drinks, alcoholic beverages or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets.

  8. This offer is not available through our Delivery, Mobile Order, or Order at Table services or Airport outlets.

  9. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.

Buy selected impulse lines at 2 for £2 available in store from Thursday 6th May to Wednesday 30th June. Subject to availability. This offer cannot be used in conjunction with any other discount or voucher featuring these products.

  1. Buy selected impulse lines 2 for £2 available in store from Thursday 6th May to Wednesday 30th June. Choose from Stem ginger biscuits, Fruit & oat biscuits, Biscotti, Balocco cocoa snack wafer, Balocco vanilla snack wafer, Natural mixed nuts, Protein nut mix, Milk chocolate raisins, Caramel waffles, Honey roasted nuts, Jammy shortbread, Triple chocolate biscuits. Subject to availability. For a list of non-participating stores see here.

  2. This promotion cannot be exchanged for cash or used with any other discount or voucher, but Costa Coffee Club members will still receive Coffee Club points reflecting the discounted price of their purchase. Costa Coffee Club points cannot be redeemed against this promotion.

  3. This promotion is not available through our Delivery, Click & collect, or Order at Table services.

  4. This promotion is non-transferable, has no cash value and no cash alternative is available.

  5. Costa reserves the right to amend, suspend or withdraw this promotion at any time without prior notice if circumstances beyond its control make this unavoidable.

  6. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

1. INTRODUCTION

1.1 By entering this promotion, all participants will be deemed to have accepted these terms and conditions in full. All entry instructions form part of these terms and conditions.

1.2 The promotion is open to Costa Coffee Club members who have downloaded the Costa Coffee Club App and are residents of Great Britain aged 18 or over at the date on which they enter the promotion, excluding employees of Costa Limited (“Costa”), its group companies, its agents or anyone professionally connected with this promotion and any member of their respective immediate families.

1.3 Entry to the promotion opens at 00:01am on Thursday 20th May and closes at 23:59pm on Sunday 30th May (the “Promotion Period”). Entries received after the Promotion Period will not be eligible to win a prize.

2. ENTRY TO THE PROMOTION

2.1 To enter the promotion, scan your Costa Coffee Club App when you make a purchase during the Promotion Period at a participating Costa Coffee store (including where using Costa Click & Collect) or Costa Express machine in Great Britain. The promotion does not apply to any purchases made through Costa Delivery. Participants will then be automatically entered into the prize draw. For the full list of participating locations, please see here.

3. WINNERS

3.1 Twenty-five (25) winners will be selected at random from all eligible entries on Monday 31st May at random by computer.

3.2 Winners will be notified via email by the Costa Customer Service team by Thursday 3rd June and will be given details of how to claim their prize.

4. THE PRIZES

4.1 There is a total of twenty-five (25) prizes available to be won.

4.2 Each prize is as follows: a pair of tickets (i.e. for two people) to attend a match at the UEFA European Football Championships. The match shall be a group stage or semi-final match held at Hampden Park or Wembley Stadium and shall be selected at random.

5. CONDITIONS

5.1 In the event that Costa is unable to contact a winner within forty-eight (48) hours of the relevant draw, Costa reserves the right to award the prize to an alternative winner selected at random.

5.2 In the event that a winner is unable to use the prize to attend the match, the winner must notify Costa Customer Services as soon as possible using the following telephone number: 0333 003 5883, and Costa reserves the right to award the prize to an alternative winner selected at random. Prizes are non-transferable, cannot be changed for a different match or different venue and cannot be resold.

5.3 The prizes will be delivered no later than five (5) days prior to the day of the match for which the winner has won the tickets to.

5.4 No cash alternative. Costa reserves the right to substitute an alternative prize of equal or greater value. Unless otherwise agreed in writing by Costa, the prize will only be awarded to the winner.

5.5 Each winner agrees to take part in reasonable publicity as may be required by Costa in respect of the promotion.

5.6 No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted and no bulk entries.

5.7 The prize just includes tickets to a match and does not include any travel, accommodation, or other expenses. All costs and expenses not included within the prizes are the responsibility of the winner(s).
5.8 Each winner agrees to comply in full with the ticket terms and conditions (and any other rules and/or regulations of UEFA and/or any other applicable regulatory authority) relating to their prize.

5.9 Costa reserves the right at any time, in its absolute discretion, to:
(a) verify the eligibility of any participant (including their age and place of residence);
(b) disqualify any participant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who Costa believes to have acted in breach of these terms and conditions; and
(c) disqualify participants who do not give correct contact details or those who make an entry on someone else's behalf.

6. LIABILITY

6.1 Subject to paragraph 6.3, if Costa fails to comply with these terms and conditions, it will be responsible for loss or damage participants suffer that is a foreseeable result of Costa’s breach of these terms and conditions. Costa is not responsible for any loss or damage that is not foreseeable.

6.2 Costa shall not be liable for: (i) any failure to comply with these terms and conditions as a consequence of events beyond its reasonable control including without limitation, any failure of communication networks and any closure of participating Costa stores, any matches at the UEFA European Football Championships not taking place or being held behind closed doors, or interruption in supplies as a consequence of Covid-19 or of any other circumstances beyond the reasonable control of Costa; and/or (ii) any loss of profits, loss of revenue or other economic loss or any indirect or consequential loss.

6.3 Except as otherwise required by applicable law, Costa accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.

7. GENERAL

7.1 Any decision of Costa in respect of the promotion is final. For questions regarding the promotion, please contact us here.

7.2 Costa reserves the right to extend, withdraw, alter or suspend the promotion or to amend these terms and conditions at any time if circumstances beyond its control make this unavoidable.

7.3 All personal data submitted in connection with the promotion will be processed by Costa for the purposes of administering and managing the promotion and the award of prizes (where applicable) and verifying the eligibility of a participant. Costa is committed to protecting the privacy of all participants. Data that is collected from or about participants will be used in accordance with Costa’s Privacy Policy, a copy of which can be found here.

7.4 By entering the promotion each participant gives Costa permission to publish their surname and county of residence if they are a winner of one of the prizes unless the participant notifies Costa that they do not wish us to make these details available. Please note that Costa will nonetheless be required to provide the names of all prize winners to the Advertising Standard Authority if requested to do so.

7.5 Any images are an illustrative example and do not show the exact prize(s).

7.6 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and participants can bring legal proceedings in respect of the promotion and these terms and conditions in the English courts. Participants living in Scotland will also benefit from any mandatory provisions of Scottish law and can bring legal proceedings in respect of the promotion and these terms and conditions in either the Scottish or the English courts.

7.7 The promoter is Costa Limited (company no 01270695) whose registered office is at Costa House, Houghton Hall Business Park, Porz Avenue, Houghton Regis, Dunstable, Bedfordshire, England, LU5 5YG.

1. INTRODUCTION

1.1. By entering the prize draw (the "Promotion"), all participants will be deemed to have accepted these terms and conditions in full. All entry instructions form part of these terms and conditions.

1.2. The Promotion is open to all GB residents who are aged 18 or over at the date on which they enter the Promotion, except for employees of the promoter, its group companies, agents or anyone professionally connected with this Promotion and any member of their respective immediate families.

1.3 Entry to the Promotion opens at 11:00 UK time on Sunday 30th May 2021 and closes at 23:59 UK time on Tuesday 1st June 2021 (the “Promotion Period”). No entries received after the Promotion Period has ended will be eligible to win a prize.

2.1 ENTRY TO THE PROMOTION

2.2 To enter the Promotion, visit the promoter’s Facebook page here, ‘like’ the post and state your coffee pairing in the comments section of the promotion post between 30/05/2021 and 01/06/2021 on the promoter's Facebook page.

2.3 Only the entrant to the Promotion will be entered into the prize draw.

2.4 Only one entry is permitted per person. No purchase necessary.

3. THE PRIZES

3.1 There are a total of 5 bundles from Costa and Bosh. Each goodie bag includes the following prizes:

  • 1x Costa rCup

  • 1x £10 Costa gift card

  • 1x Speedy BOSH! book

  • 1x BOSH! Healthy Vegan book

  • 1x BOSH! How to Live Vegan book

  • 1x BISH BASH BOSH! book

  • 1X Simple Recipes, Amazing Food, All Plants BOSH! book

3. WINNERS

4.1 5 winners will be selected at random from all eligible entries by computer by 23:59 UK time on 1st June 2021.

4.2 Winners will be notified on the Costa Coffee Facebook page by a response to their comment on the promotion post and will be asked to direct message the promoter on Facebook to be given details of how to claim the prize.

4. CONDITIONS

5.1 In the event that the promoter is unable to contact a winner within 3 working days of the draw, the promoter reserves the right to award the prize to an alternative winner selected at random by computer from all remaining eligible entries.

5.2 The prize(s) will be delivered within 30 working days from a valid acceptance of the prize.

5.3 Should the prize be unavailable, a prize of equal or greater value will be substituted. No cash alternative. Prizes are non-transferable and cannot be resold. The promoter reserves the right to substitute an alternative prize of equal or greater value. Unless otherwise agreed in writing by the promoter, the prize will only be awarded to the winner.

5.4 No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted and no bulk entries.

5.5 All costs and expenses not included within the prizes are the responsibility of the winner(s).

5.6 The promoter reserves the right at any time, in its absolute discretion, to:
5.6.1 verify the eligibility of any participant (including their age and place of residence);
5.6.2 disqualify any participant found to be abusing or tampering with the operation of the Promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions;
5.6.3 disqualify participants who do not give correct contact details or those who make an entry on someone else's behalf; and
5.6.4 disqualify any participant posting an entry or a comment to the promoter’s Facebook page that is, in the promoter's opinion, inappropriate, offensive or upsetting to other participants, fans of the promoter or directly aimed at the promoter, or contrary to applicable law, and to remove any such entry or comment.

5. LIABILITY

6.1 The Promotion is not in any way sponsored, endorsed or administered by, or associated with Facebook. Participants acknowledge that Facebook shall not have any liability to them in connection with the Promotion.

6.2 If the promoter fails to comply with these terms and conditions, the promoter is responsible for loss or damage that a participant suffers that is a foreseeable result of the promoter's breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter's breach or if they were contemplated by the promoter and the participant at the time that the participant entered the Promotion.

6.3 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected. The promoter shall not be liable for a failure to fulfil this Promotion or for any breach of these terms and conditions caused by events or circumstances beyond its reasonable control.

6. GENERAL

7.1 Any decision of the promoter in respect of the Promotion is final. For questions regarding the Promotion, email costafeedback@costacoffee.com.

7.2 The promoter reserves the right to extend, withdraw, alter or suspend the Promotion or these terms and conditions at any time if circumstances beyond its control make this unavoidable.

7.3 Any images are an illustrative example and do not show the exact prize(s).

7.4 All personal data submitted in connection with the Promotion will be processed by the promoter for the purposes of administering and managing the Promotion and prizes (where applicable) and verifying the eligibility of each participant. The promoter is committed to protecting the privacy of all participants. Data that is collected from or about participants will be used in accordance with the promoter's Privacy Policy (which also includes information about the data rights of participants), a copy of which can be found here.

7.5 If you are one of the winners of the Promotion, the promoter may use your surname and county of residence to announce the winners of the Promotion. Please contact us if you do not want us to make your details available in this manner (if so, please note that the promoter may nonetheless be obliged to provide details of the prize winners to the Advertising Standards authority and other regulators).

7.6 The Promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the Promotion and these terms and conditions in the English courts. If you live in Scotland you will also benefit from any mandatory provisions of Scottish law and can bring legal proceedings in respect of the Promotion and these terms and conditions in either the Scottish or the English courts.

7.7 The promoter is Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.