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We'd love to hear from you whether you've got good or bad comments about Costa. We take any complaints or feedback very seriously and we'll try to rectify anything you're unhappy with as effectively as possible. Your feedback gives us the chance to put things right and help improve our service in the future.

Please choose from the following options below on what you would like to say:

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    If you have a Costa Coffee Club Card please enter the full card number found on the back of your card, without any spaces

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    Depending on the nature of your enquiry we may need to send your data to one of our third parties (e.g a franchise store, supplier or Costa Express), are you happy for us to pass your data to them?

    Every piece of feedback that is sent into us is reviewed and is always discussed by our feedback team, if you are happy that we will take your comments on board and do not request a response please select from the following below or if you would like someone from our team to answer a question you may have please select here:

    Your privacy is extremely important to us and we take all reasonable steps to ensure your information is secure. For more details on how we collect and use personal data and what rights you have over your personal data, click here to see our Privacy Policy.

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    Thank you for submitting your comments. Your thoughts are really important to us and every comment is read by a member of the Customer Services Team.

    If you have requested a response, please treat this message as confirmation of your feedback being received by us. We will endeavour to get back to you within the next 7 working days.

    Once again, thank you for contacting the Customer Services Team.