Other ingredients

We care about the journey our products travel before they reach us – and the impact they make along the way. 

Working together, responsibly

imageAt Costa Coffee, we ensure that our key commodities such as coffee, cocoa and tea are sustainably sourced, utilising third party certifications for the ingredients that we purchase directly from our suppliers. This means that they are audited and assured to carefully chosen criteria that support our sustainability objectives.

We work closely with our suppliers, sustainable sourcing experts and NGOs to put plans and programmes into action to protect the rights of people across our supply chains, as well as the planet we all depend on.

Our targets

By 2025

Over 90% of our direct suppliers will demonstrate compliance with The Coca-Cola Company's human rights standards.

By 2025

100% of our eggs are cage-free globally (100% are already cage-free in our UK** business).

By 2025

100% of key commodity ingredients, such as coffee, soy & palm oil are certified as sustainably sourced and deforestation-free where relevant. 

Palm oil

We collaborate with our suppliers to ensure that the palm oil and palm oil derivatives used in our own brand products are third party certified and do not contribute to deforestation.

Palm Tree forestWe've been members of The Roundtable on Sustainable Palm Oil (RSPO) since January 2020 and we are working towards ensuring that 100% of palm oil used in our own-brand products in Great Britain is RSPO-certified (either segregated or mass balance).

Although we’ve made some great progress, we know that there is still more to do, and we will continue to work closely with both our UK and international suppliers and partners to continue making progress.

Learn more at www.rspo.org.

Animal welfare

Dairy cowsWe continue working closely with our suppliers to ensure consistent animal welfare standards across our supply chains. For example, at the start of 2022 we started working with our UK milk supplier to directly engage dairy farmers in our fresh milk supply chain. This included offering free herd health assessments to help farmers raise animal welfare standards even further.

Cage-free eggs

In 2023, we announced our intent to report our progress toward our cage-free egg goal.  Since then, we’ve been working with our suppliers and partners across our global operating markets and the results of our latest survey (based on FY 2022 data) show that:

  • Overall, 75%* of eggs sourced for our global business are cage-free.

  • In the UK**, where we source most of our egg volume, 100% of shell, product and ingredient eggs are cage-free.

  • In the United States, 100% of product eggs are cage-free. 

  • In many of our European markets, we are making progress and on track to achieve our cage-free commitment in line with our end of 2025 target date.

  • The most challenging regions remain Asia Pacific and the Middle East & North Africa, where there is a limited supply of cage-free eggs, and we continue to work with partners, suppliers, and external stakeholders to identify long-term, viable solutions.

While we are making progress in some markets, collecting egg usage data from multiple partners operating across diverse geographies remains challenging. We will continue to work toward improving cage-free egg reporting and data consistency across global markets.


We're making sure our delicious food and drink offerings are balanced to help you make better choices.

*Weighted average of global company and franchised operated stores.
 **UK data currently excludes Northern Ireland

Some of the images used on this page can be credited to the Rainforest Alliance.