Other ingredients

We care about the journey our products travel before they reach us – and the impact they make along the way. 

Working together, responsibly

imageAt Costa Coffee, we ensure that our key commodities such as coffee, cocoa and tea are sustainably sourced, utilising third party certifications for the ingredients that we purchase directly from our suppliers. This means that they are audited and assured to carefully chosen criteria that support our sustainability objectives.

We work closely with our suppliers, sustainable sourcing experts and NGOs to put plans and programmes into action to protect the rights of people across our supply chains, as well as the planet we all depend on.

Our targets

By 2025

Over 90% of our direct suppliers will demonstrate compliance with The Coca-Cola Company's human rights standards.

By 2025

100% of our eggs are cage-free globally (100% are already cage-free in our UK** business).

By 2025

100% of key commodity ingredients, such as coffee, soy & palm oil are certified as sustainably sourced and deforestation-free where relevant. 

Palm oil

We collaborate with our suppliers to ensure that the palm oil and palm oil derivatives used in our own brand products are third party certified and do not contribute to deforestation.

Palm Tree forestWe've been members of The Roundtable on Sustainable Palm Oil (RSPO) since January 2020 and we are working towards ensuring that 100% of palm oil used in our own-brand products in Great Britain is RSPO-certified (either segregated or mass balance).

Although we’ve made some great progress, we know that there is still more to do, and we will continue to work closely with both our UK and international suppliers and partners to continue making progress.

Learn more at www.rspo.org.

Animal welfare

Dairy cowsWe continue working closely with our suppliers to ensure consistent animal welfare standards across our supply chains. For example, at the start of 2022 we started working with our UK milk supplier to directly engage dairy farmers in our fresh milk supply chain. This included offering free herd health assessments to help farmers raise animal welfare standards even further.

Cage-free eggs

We continue to collaborate with our suppliers and partners around the world to increase our sourcing of cage-free eggs. Currently, 74% of eggs used in our globally sourced products are cage-free*.

In the UK** and US, 100% of eggs used are cage-free. Together, these markets make up more than 80% of our company-owned stores globally.

In many European markets, progress continues year-on-year.

Alongside the rest of the industry, we have faced challenges in regions where the supply of cage free eggs is more limited. In response, we are actively working with suppliers and stakeholders to identify and prioritise viable supply chain solutions, including the appropriate use of egg credits.

In China, our biggest international market, we are now transitioning to use cage free eggs in the products we source, following a rigorous validation process.

Nutrition

We're making sure our delicious food and drink offerings are balanced to help you make better choices.

* - weighted average across all global stores, using combined data from FY23 with latest available information in some markets from FY24.
** - excludes NI.

Some of the images used on this page can be credited to the Rainforest Alliance.