Terms & Conditions

  1. 30% off all items purchased via the Costa app for collection from a participating Costa stores between 17.11.2020 and 02.12.2020.

  2. Maximum 15 items per customer per transaction.

  3. See here for a list of participating stores. Offer excludes Proud to Serve stores and our Delivery service.

  4. Purchased items may not be resold or used in any commercial or promotional activity.

  5. Offer cannot be exchanged for cash or used with any other offer, promotion or voucher.

  6. Offer does not apply to purchases made using Costa Coffee Club points however Costa Coffee Club points can be earned on the discounted price of purchases made by Costa Coffee Club members.

  7. Offer subject to availability and to restrictions on store openings during the offer period.

  8. Costa reserves the right to amend, suspend or withdraw this offer at any time without prior notice if circumstances beyond its control make this unavoidable.

  9. If Costa fails to fulfil this offer it will only be liable for losses which are a foreseeable consequence of its breach and it shall not be liable for any indirect or consequential losses or for any loss of revenue or profits. Costa will not be liable for a failure to fulfil this offer for reasons beyond its reasonable control.

  10. The offer is subject to English law.

  11. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Click here for full Costa Coffee Club membership terms and conditions.

This offer is available until further notice to Costa Coffee Club members who are GB residents, over 16 years of age and who have registered to use the Costa Coffee Club app (the "App"). All participants will be deemed to have accepted these terms and conditions in full.

  1. Invite a friend to join the Costa Coffee Club by forwarding the invitation to them that you will find in the App. The invitation contains a link to the App and your unique invitation code. If your friend follows the link, downloads the App and enters your invitation code when they register on the App, both you and your friend will receive 200 bonus Costa Coffee Club points when your friend first makes a purchase in a participating Costa store that qualifies for Costa Coffee Club points and swipes the App to earn their Costa Coffee Club points on that purchase in accordance with the Costa Coffee Club Membership Terms and Conditions which are available here.

  2. There is no limit to the number of friends you can invite to register on the App however each person you invite must be a GB resident over 16 years of age and must not already be registered on the App. Please note that the Costa Coffee Club Membership Terms and Conditions provide that an individual may only register one membership.

  3. Each friend that registers on the App will also receive 100 bonus Costa Coffee Club points when they register on the App.

  4. Please allow 48 hours for your bonus points to be added to your account. Costa Coffee Club points are issued subject to and strictly in accordance with the Costa Coffee Club Membership Terms and Conditions.

  5. No purchase necessary. No cash alternative. Costa Coffee Club points are non-transferable and cannot be resold.

  6. The promoter processes your personal data in connection with the offer for the purposes of administering and managing the offer. This processing is in order to fulfil a contract or take steps linked to a contract (and if it is not provided, you may not be able to enter into, or the promoter may not be able to fulfil, the contract). Additional information about the purposes for which the promoter processes personal data, how it is processed and data protection rights (including the right to object in circumstances) are set out in the promoter’s Privacy Policy, a copy of which can be found here.

  7. The promoter reserves the right to withdraw or amend the terms of this offer at any time. Note of the withdrawal of the offer or the amendment of its terms will be posted on the App. The withdrawal or amendment of the offer will not affect participants who have already earned bonus points in accordance with the terms of the offer before the offer is withdrawn or amended.

  8. The promoter also reserves the right to withdraw, alter or suspend the offer at any time with or without notice if circumstances beyond its control make this unavoidable.

  9. The Promoter reserves the right at any time, in its absolute discretion to: (i) verify the eligibility of: (a) any person referring a friend; and (b) each friend that registers on the App (including their age and place of residence); and (ii) to disqualify any person found to be abusing or tampering with the operation of the offer or endeavouring to earn bonus points using fraudulent means including by registering on the App more than once or who the promoter otherwise believes to have acted in breach of these terms and conditions.

  10. If the promoter fails to comply with these terms and conditions, the promoter is responsible for loss or damage you suffer that is a foreseeable result of the promoter's breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter's breach or if they were contemplated by you and the promoter at the time that you entered the offer.

  11. Save where required by law, the promoter accepts no responsibility or liability for any failure to comply with these terms and conditions for reasons beyond its control and accepts no responsibility or liability for any attempt to register with or to log-in the App which is unsuccessful or incomplete for technical or other reasons beyond its control.

  12. The offer and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the offer and these terms and conditions in the English courts. If you live in Scotland you can bring legal proceedings in respect of the offer and these terms and conditions in either the Scottish or the English courts.

  13. The promoter is Costa Limited. Registered office address: Costa House, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE. Registered in England and Wales, Registration No: 1270695.

We love bringing you the latest news, exclusive offers and hot competitions, but if you’d rather not hear from us anymore, you can unsubscribe.

Or alternatively please contact on our customer services team at costacoffeeclub@costacoffee.com.

Costa Coffee has been voted the ‘Nation’s Favourite’ coffee shop for the tenth year in a row by Allegra’s independent panel of consumers. The question ‘What is your favourite coffee shop?’ was asked of an independent panel (over 4,000 people) with 47% citing Costa Coffee as their preferred café.

Visit the Costa Gifting website for full terms and conditions.

For corporate customers wishing to purchase a Business Gift Card, click here for full terms.

Listen & Learn 2. Costa Feedback - £50 Amazon Gift Card Terms & Conditions

1. Who can enter:

  • 1.1 The promotion is open to residents of England, Scotland and Wales who are aged 18 or over when they enter the promotion, excluding employees of Costa Coffee and its subcontractors, subsidiaries and anyone professionally connected with the promotion and their immediate families.

2. How to enter:

  • 2.1 There is no purchase necessary to enter the promotion. To enter the promotion you must provide feedback on your store visit by visiting feedbacktocosta.co.uk and following the instructions. Once your feedback has been received (including your contact details, where requested) you will automatically be entered into the promotion.

  • 2.2 Your data will be used only by Costa for the purposes of administering the promotion and by Clarabridge for the collection of feedback responses.

  • 2.3 Text messages will be charged at your standard network rate and your mobile number will not be disclosed to any third parties for marketing purposes.

  • 2.4 Only one entry per person per month is allowed; multiple entries from individuals will not be permitted.

  • 2.5 The promotional period will run from 00:00 on 02 January 2020 until 23:59 on 02 January 2021.

3. Selection and prize details:

  • 3.1 On or before the first Friday of each month following the month in respect of which entries are received, a winner will be drawn at random by computer for the preceding month. Each winner will be notified that they have won by email within two weeks of the relevant draw. There will be two winners every month.

  • 3.2 Each winner will a £50 amazon voucher.

  • 3.3 There is no cash or other alternative prize available, except that in the event of circumstances outside of its control the promoter reserves the right to provide a similar alternative prize of equal or greater value. If a winner cannot be contacted within four weeks after the promoter first tries to contact them in accordance with paragraph 3.1, the promoter reserves the right to withdraw that winner's prize and award that prize to an alternative winner drawn at random by computer from the participants who participated in the relevant draw.

4. Other terms:

  • 4.1 The promoter cannot accept responsibility for any difficulties in entering or any entries that are not included in the draw for any reason whatsoever.

  • 4.2 The winner may be required to participate in in reasonable publicity as may be required by the promoter in respect of the promotion.

  • 4.3 The name and county of the winner will be available by writing to Customer Feedback Competition, Customer Services, Costa Limited, Houghton Hall Business Park, Porz Avenue, Dunstable, LU5 5YG.

  • 4.4 The promoter reserves the right at any time, in its absolute discretion, to:

    • i.verify the eligibility of any entrant (including their age and place of residence);

    • ii.disqualify any entrant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions; and

    • iii.disqualify entrants who do not give correct contact details or those who make an entry on someone else's behalf.

  • 4.5 To the fullest extent permitted by law, the promoter excludes liability for any losses, damages or claims incurred by any person in connection with the promotion or receipt or misuse of any prize.

  • 4.6 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.

  • 4.7 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Each participant irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the promotion or these terms and conditions.

  • 4.8 The promoter is: Costa Limited, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5YG

For a list of stores participating in the Chatty Café scheme please click here. More information can be found here: thechattycafescheme.co.uk.

  • You will receive a discount of 25p on the price of any Barista served drink purchased using a suitable reusable cup.

  • This offer is available in participating stores in Great Britain only. For a list of currently open stores please click here.

  • Offer is not available in any Proud to Serve or Costa Express outlet.

  • Offer excludes any pre-bottled beverage.

  • Coffee Club points will be awarded to Costa Coffee Club members on the discounted price paid in accordance with Costa Coffee Club Membership Terms and Conditions (currently 5 points for each £1 spent).

  • Customers will be unable to redeem Coffee Club points against a purchase made using a reusable cup to which the 25p discount is applied.

  • Only reusable cups that are clean, of an appropriate size for the purchased drink and with a secure lid will be accepted. The store manager's decision as to the acceptability of any cup will be final.

  • The promoter reserves the right to amend, suspend or withdraw this offer at any time without prior notice.

  • Promoter: Costa Limited, Costa House, 6 Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Bedfordshire, England, LU5 5YG.

  • Costa Coffee Club points cannot be earned or redeemed against Uber Eats orders.

  • Costa Coffee is available on Uber Eats for the following participating stores

  1. Spend £15 or more with Uber Eats on items for delivery from a participating Costa store between 28 November and 3 December (inclusive) and we’ll give you a free Gingerbread gift set containing our Mocha Italia Signature Blend Ground Coffee (200g), a Costa Ready to Drink Latte (250ml) and Le Sirop Monin Gingerbread Syrup (50ml).

  2. Maximum 1 gift set per order. Gift sets cannot be resold or used in any commercial or promotional activity.

  3. £15 minimum excludes Uber Eats’ delivery and service charge.

  4. See here for a list of participating stores. Offer excludes Proud to Serve stores.

  5. Offer cannot be exchanged for cash or used with any other offer, promotion or voucher. Costa Coffee Club points cannot be redeemed against purchases made via Uber Eats and Costa Coffee Club points will not be earned on purchases made via Uber Eats.

  6. Offer subject to availability and to restrictions on store openings during the offer period. Costa reserves the right to substitute another free gift to the same value as the Gingerbread gift set in the event that demand for the Gingerbread gift set exceeds anticipated demand or for any reason beyond Costa’s reasonable control.

  7. Costa reserves the right to amend, suspend or withdraw this offer at any time without prior notice if circumstances beyond its control make this unavoidable.

  8. If Costa fails to fulfil this offer it will only be liable for losses which are a foreseeable consequence of its breach and it shall not be liable for any indirect or consequential losses or for any loss of revenue or profits. Costa will not be liable for a failure to fulfil this offer for reasons beyond its reasonable control.

  9. The offer is subject to English law.

  10. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Click here for full Costa Book Awards terms and conditions.

Click here for full Costa Short Story Awards terms and conditions.

Buy (1) either a Small hot or cold iced beverage, cold brew coffee, tea or Iced tea or any pre-packaged soft drink (excluding Seasonal drinks, Frostino and, fruit cooler); and (2) either a Ham & Cheese Toastie (excluding Wiltshire variant), Tomato & Basil Soup, Cauliflower Cheese soup or Free range Egg mayo sandwich for £4. Upgrade your Small hot or iced coffee to a Medium for an extra 30p or to a Large for an extra 60p. Meal Deal available from 11am to 3pm in our participating UK stores from Tuesday 3rd November to Wednesday 30th December 2020 inclusive. Subject to availability. For a list of non-participating stores please see here.

Terms & Conditions:

  1. Buy (1) either a Small hot or cold iced beverage, cold brew coffee, tea, Iced tea, or any pre-packaged soft drink (excluding Seasonal drinks, Frostino and, fruit cooler); and (2) either a Ham & Cheese Toastie (excluding Wiltshire variant), Tomato & Basil Soup, Cauliflower Cheese soup or Free range Egg mayo sandwich for £4.

  2. Any additional syrups, coffee shots, toppings or coffee and milk upgrades or alternatives that do not come as standard with the eligible hot, or cold iced drink or food item purchased will be charged at their usual price. Upgrade of drink size from Small to Medium will be charged at 30 pence and from Small to Large will be charged at 60 pence.

  3. Meal Deal available from 11am to 3pm in participating UK stores from Tuesday 3rd November to Wednesday 30th December 2020 inclusive. Subject to availability. For a list of non-participating stores please see here.

  4. Meal Deal does not include seasonal drinks, Frostino or fruit cooler, any alcoholic beverages or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets.

  5. This offer cannot be exchanged for cash or used with any other offer, promotion or voucher but Costa Coffee Club members will still receive Costa Coffee Club points reflecting the discounted price of their purchase. Costa Coffee Club points cannot be redeemed against this offer.

  6. This offer is not available through our Delivery, Mobile Order, or Order at Table services.

  7. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.

  8. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Buy (1) a Small hot or cold iced beverage, cold brew coffee, tea or Iced tea or any pre-packaged soft drink (excluding Seasonal drinks, Frostino, fruit cooler); and (2) either a Wiltshire Ham & Cheese Toastie, Cheese & Tomato Toastie, Tuna Melt Panini, Mozzarella & Tomato Panini, Chicken Fajita Wrap, Hoisin Duck Wrap, Smoked Salmon Sandwich, Butternut Squash Risotto, Creamy Mushroom Risotto Creamy Mac & Cheese, Maple Bacon, Brie & Cranberry Panini, Festive Pigs under Blankets Stone baked Panini , Pigs & Blankets Mac & Cheese, Turkey and the trimmings Toastie, Vegan Turkey Toastie, Cranberry & Stuffing Bloomer, Toastie, Turkey Feast Sandwich, Lobster Thermidor Toastie (AVAILABLE IN LIMITED STORES FOR A LIMITED PERIOD) for £5. Upgrade your Small hot or iced coffee to a Medium for an extra 30p or to a Large for an extra 60p. Meal Deal available from 11am to 3pm in our participating UK stores from Tuesday 3rd November to Wednesday 30th December 2020 inclusive. Subject to availability. For a list of non-participating stores please see here.

Terms and conditions:

  1. Buy (1) either a Small hot or cold iced beverage, cold brew coffee, tea, Iced tea, or any pre-packaged soft drink (excluding Seasonal drinks, Frostino, fruit cooler); and (2) either a Wiltshire Ham & Cheese Toastie, Cheese & Tomato Toastie, Tuna Melt Panini, Mozzarella & Tomato Panini, Chicken Fajita Wrap, Hoisin Duck Wrap, Smoked Salmon Sandwich, Butternut Squash Risotto, Creamy Mushroom Risotto Creamy Mac & Cheese, Maple Bacon, Brie & Cranberry Panini, Pigs & Blankets Panini, Pigs & Blankets Mac & Cheese, Turkey and the trimmings Toastie, Vegan Turkey Toastie, Cranberry & Stuffing Bloomer, NY Deli Pastrami & Emmental Toastie, Turkey Feast Sandwich, Lobster Thermidor Toastie (AVAILABLE IN LIMITED STORES FOR A LIMITED PERIOD) for £5.

  2. Any additional syrups, coffee shots, toppings or coffee and milk upgrades or alternatives that do not come as standard with the eligible hot or cold iced drink or food item purchased will be charged at their usual price. Upgrade of drink size from Small to Medium will be charged at 30 pence and from Small to Large will be charged at 60 pence.

  3. Meal Deal available from 11am to 3pm in participating UK stores from Tuesday 3rd November to Wednesday 30th December 2020 inclusive. Subject to availability. For a list of non-participating stores please see here.

  4. Meal Deal does not include seasonal drinks, Frostino or fruit cooler, any alcoholic beverages or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets.

  5. This offer cannot be exchanged for cash or used with any other offer, promotion or voucher but Costa Coffee Club members will still receive Costa Coffee Club points reflecting the discounted price of their purchase. Costa Coffee Club points cannot be redeemed against this offer.

  6. This offer is not available through our Delivery, Mobile Order, or Order at Table services.

  7. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.

  8. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Buy any Costa Medium or Large hot or cold iced drink (including the seasonal range) or any drink from our Flat Family range before 11am in one of our participating UK stores from Tuesday 3rd November to Wednesday 30th December 2020 inclusive and you can purchase a Bacon bap, Sausage bap or New sausage roll for £2. Subject to availability. For a list of non-participating stores please see here.

Terms & Conditions:

  1. Buy any Costa Medium or Large hot or cold iced drink (including the seasonal range) or any drink from our Flat Family range before 11am in one of our participating UK stores and you can purchase a Bacon bap, Sausage bap or New sausage roll for £2.

  2. Purchase of the qualifying drink and Bacon bap, Sausage bap or new Sausage Roll must be made together in the same transaction.

  3. Any additional syrups, coffee shots, toppings, coffee and milk upgrades or alternatives or sauces and condiments that do not come as standard will be charged at their usual price.

  4. Breakfast bundle available before 11am in participating UK stores from Tuesday 3rd November to Wednesday 30th December 2020 inclusive. Subject to availability. For a list of non-participating stores please see here.

  5. Offer does not apply to pre-packaged drinks, alcoholic beverages or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets.

  6. This offer cannot be exchanged for cash or used with any other offer, promotion or voucher, but Costa Coffee Club members will still receive Coffee Club points reflecting the discounted price of their purchase. Costa Coffee Club points cannot be redeemed against this offer.

  7. This offer is not available through our Delivery, Mobile Order, or Order at Table services.

  8. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.

  9. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Buy any Costa Medium or Large drink (including any drink from the seasonal range) or any drink from our Flat Family range before 11am in one of our participating UK stores from Tuesday 3rd November to Wednesday 30th December 2020 inclusive and you can purchase either a Plain Croissant or Toast for £1. Subject to availability. For a list of non-participating stores please see here.

Terms & Conditions: 

  1. Buy any Costa Medium or Large drink hot or cold iced drink (including the seasonal range) or any drink from our Flat Family range before 11am in one of our participating UK stores and you can purchase either a Plain Croissant or Toast for £1.

  2. Purchase of the qualifying drink, Plain Croissant or Toast must be made together in the same transaction.

  3. Any additional syrups, coffee shots, toppings or coffee and milk upgrades or alternatives that do not come as standard with the eligible drink purchased will be charged at full price.

  4. Offer includes up to 3 portions of butter or sunflower spread with the Plain Croissant or Toast. All compotes and condiments, (i.e. honey, jam, Nutella, marmalade, Marmite) will be charged at their usual retail price.

  5. This offer cannot be exchanged for cash or used with any other offer, promotion or voucher, but Costa Coffee Club members will still receive Costa Coffee Club points reflecting the discounted price of their purchase. Costa Coffee Club points cannot be redeemed against this offer.

  6. Offer does not apply to pre-packaged drinks, alcoholic beverages or any drink served from our Express self-service coffee machines or our Proud to Serve Outlets and does not apply to vegan croissants.

  7. This offer is not available through our Delivery, Mobile Order, or Order at Table services.

  8. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.

  9. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

THE OFFER:

The FREE CHILD ENTRY offer entitles the voucher holder to one free child entry ticket with the purchase of one full price adult entry ticket to one of the participating attractions as payable at the entrance gate of the chosen participating attraction for the same attraction on the same date of entry.

COVID-19 UPDATE: these terms and conditions have been updated as necessary to respond to the exceptional circumstances caused by the COVID-19 pandemic. Further updates may be necessary over the coming months, depending on how the pandemic (and related requirements and recommendations) develops. Visit this page before booking to ensure you have the latest terms and conditions. Attraction closures (or partial closures) and significant ticket availability limitations are likely to apply; visit attraction websites before you visit and book early to avoid disappointment.

TO REDEEM YOUR OFFER, YOU MUST BOOK ONLINE IN ADVANCE:

For Chessington World of Adventures:

  • STEP 1: visit www.chessington.com and click on the ‘Book Now’ tab, selecting ‘Day Tickets’ from the drop down menu

  • STEP 2: scroll down to the ‘Promotional Vouchers’ tab and click on ‘Find Out More’

  • STEP 3: click on the Costa Coffee ‘Pre-Book Now’ tab and complete the steps to book and pay for your tickets.

  • STEP 4: head straight to the attraction on your booked date of visit, scan your tickets (on your phone or a print-out) under the barcode readers to enter the attraction. You must provide the original hard copy voucher from the product packaging to admissions. Failure to present and surrender the original hard copy voucher upon arrival at the attraction will result in an additional charge for one full priced standard admission for the second ticket issued.

For SEA LIFE attractions:

  • STEP 1: visit the website of the SEA LIFE aquarium you wish to visit, click on the ‘Buy Tickets’ tab at the top of the page

  • STEP 2: scroll down to the ‘Redeem a Promotional Voucher’ tab and click on ‘Redeem Voucher’

  • STEP 3: click on the Kids Go Free link under ‘Step 2’ and complete the steps to book and pay for your tickets.

  • STEP 4: head straight to the attraction on your booked date of visit, scan your tickets (on your phone or a print-out) under the barcode readers to enter the attraction. You must provide the original hard copy voucher from the product packaging to admissions. Failure to present and surrender the original hard copy voucher upon arrival at the attraction will result in an additional charge for one full priced standard admission for the second ticket issued.

FULL TERMS AND CONDITIONS:

  1. The FREE CHILD ENTRY offer entitles the holder of one voucher to one free child entry ticket with the purchase of one full priced adult entry ticket to one of the participating attractions as payable at the entrance gate of the attraction for entry to the same attraction on the same day.

  2. Offer valid at the following participating attractions; Chessington World of Adventures Resort, SEA LIFE Aquariums & Centres (Birmingham, Great Yarmouth, Loch Lomond, Blackpool, London, Brighton, Manchester, Scarborough, Bray, Hunstanton and Weymouth SEA LIFE Adventure Park).

  3. Only one voucher can be used per person and per transaction.

  4. This offer is not valid for use in conjunction with any other promotion, offer, reward/loyalty scheme or direct attraction booking. Offer is also not valid for redemption against pre-purchased tickets, group bookings and concession rate tickets including but not limited to; senior citizens, veterans, family tickets, students, merlin annual pass holders.

  5. This offer is valid until 1st November at Chessington World of Adventures Resort and 31st December 2020 at the SEA LIFE Aquariums.

  6. Voucher EXCLUDES the following dates:

    • BOTH - Every Friday, Saturday and Sunday in August 2020, 25th December 2020

    • SEA LIFE London - 25th – 31st December 2020

    • Chessington World of Adventures Resort - 2nd November 2020 – March 2021 (closed for season)

  7. The offer is subject to the attractions annual opening calendar. Please check all opening dates and times before your visit on the attractions individual websites. All dates are subject to change. Notable closure dates are detailed below, when guest visitation has historically been very low;

  8. Chessington World of Adventures Resort will be closed:

    • Season open 19th March 2020, season closed from 2nd November 2020 until March 2021 Dates of Operation are subject to change. Please visit the Chessington World of Adventures Resort website (www.chessington.com) for more information.

  9. The voucher can only be used as stipulated. The voucher has no cash value and are non-transferable/not for resale. All vouchers are automatically void if sold, offered for sale or if any attempt or offer is made to transfer the voucher value.

  10. To redeem this offer cut out your voucher from the side of your Costa Gold Medal. Hand over your voucher at your chosen participating attraction ticket office on your date of visit.

  11. This offer is not valid at secondary attractions and events including, but not limited to; Zoo Days at Chessington World of Adventures Resort and LATES at SEA LIFE London Aquarium.

  12. This offer can only be used for standard single day entrance tickets and cannot be used for any combination, fastrack/priority/early ride time, 2-day or short break tickets including, but not limited to; Merlins Magical London Ticket at London Attractions, The Tower Ticket or The Big Ticket at The Blackpool Tower Attractions, Merlin Annual Pass, Season Pass.

  13. This offer is not valid for accommodation including but not limited to; Safari Hotel, Azteca Hotel and Explorer Glamping at Chessington World of Adventures Resort.

  14. This offer is not valid for transport or car parking.

  15. The voucher which form part of this offer remains the property of Merlin Entertainments at all times and as such Merlin Entertainments reserves the right to take possession of the voucher at any time.

  16. The offer is based on the gate entry price of an entry ticket at each attraction and is subject to change.

  17. Size, height, weight, age restrictions and medical warnings apply to certain rides and/or attractions.

  18. Visitors under 12 years must be accompanied by a person aged 18 years or over at Chessington World of Adventures Resort. Visitors 14 years and under must be accompanied by a person aged 18 years and over at SEA LIFE Aquariums and Centres (Manchester, Blackpool, Brighton, Great Yarmouth, Weymouth, Scarborough, Loch Lomond, Bray and Hunstanton). Visitors 15 years and under must be accompanied by an adult over the age of 18 at SEA LIFE Birmingham. Visitors 16 years and under must be accompanied by an adult aged 18 and over at SEA LIFE London.

  19. An adult is classified as a person 15 year of age and over at SEA LIFE Aquariums and Centres (Manchester, Blackpool, Brighton, Great Yarmouth, Weymouth, Scarborough, Loch Lomond, Bray and Hunstanton). An adult is classified as a person 16 years of age and over at SEA LIFE London Aquarium. Some attractions operate an individual ticket price which is the same for both adults and children for the purpose of admissions. This includes, Chessington World of Adventures Resort.

  20. All of the attractions reserve the right, in their absolute discretion, to refuse entry and to close and/or alter all or any part of the facilities including closure of rides and/or attractions and removal of figures for technical, operational, health and safety or other reasons including overcapacity.

  21. Features, rides, attractions and/or creatures shown on the website or communications are not necessarily available at every attraction. Please check ahead of your visit to avoid disappointment.

  22. All attraction information is subject to change and entry into any participating attraction is subject to the individual attraction’s terms and conditions or entry. Please check the attraction website(s) below before your visit for the latest information;
    www.chessington.com
    www.visitsealife.com

  23. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these voucher terms and conditions, at any stage, but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

  24. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.

  25. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize/gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

  26. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales unless your residential address is in Scotland, when Scottish law applies or in the Republic of Ireland, when Irish law applies.

PROMOTER: The promoter is Costa Limited. Registered office address: Costa House, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE. Registered in England and Wales, Registration No: 1270695.

Share your Costa Coffee Russian Dolls photos to enter a prize draw to win a year’s supply of Costa Coffee.

The Promoter: Costa Limited a company incorporated in England with company number 01270695 whose registered office is at Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

By entering the promotion, entrants will be deemed to be bound by and have accepted these Terms and Conditions. These Terms and Conditions prevail in the event of any conflict or inconsistency in any other communications, including advertising or promotional materials. Please keep a copy for your records.

  1. Eligibility: This promotion is open to UK (England, Scotland and Wales) residents who engage with the launch activity taking place in Reading, Peterborough, Derby, Worthing, Gloucester, Aylesbury, Cheltenham and Welwyn Garden City and are aged 16 or over. Employees and their immediate families of, or anyone professionally connected to, Coca-Cola European partners, Costa Limited and Circle Agency Ltd. are excluded from participation.

  2. No purchase necessary.

  3. Internet access required and entrants must have an active Instagram or Twitter account. If you do not have an account, you will need to create one in order to participate – you will require an active email address in order to do this.

  4. Limited to one entry per person across the Promotion session, no subsequent posts will be entered. Anyone trying to circumvent this rule by using alternative details including but not limited to creating multiple Instagram or Twitter accounts will be disqualified from this promotion.

  5. Promotion Period: The promotion will begin at 10:00 on Friday, October 23rd, 2020 and will finish at 18:00 on Friday October 30th (the "Promotion Period").

  6. Entry Requirements: All eligible entrants wishing to enter the promotion need to follow @CostaCoffee on Instagram or Twitter and post a picture featuring them and our oversized Costa Coffee Cup and Russian Dolls installation. The photograph must be posted on either your Instagram feed, Instagram story, or Twitter feed. It is important that you tag @Costacoffee in the post and use the hashtag #Newcostaminicup. Only posts made during the Promotion Period that include the photo and both tags will be entered into the prize draw.

  7. The oversized Costa Coffee Cups and Russian Dolls installation will be live on the following dates and locations;
    Friday October 23rd 2020, Broad Street, Reading RG1 2AP
    Saturday October 24th 2020, Cathedral Square, Peterborough PE1 1XH
    Sunday October 25th 2020, Market Place, Derby, DE1 3PW
    Monday October 26th 2020, Montague Place, Worthing, BN11 3BG
    Wednesday October 28th 2020, Kimbrose Triangle, Gloucester, GL1 2DB
    Thursday October 29th 2020, Market Square, Aylesbury, HP20 1TW
    Friday October 30th 2020, High Street, Cheltenham, GL50 1DE

  8. Numerous factors outside the control of the Promoter may interfere with the operation of Instagram or Twitter. The Promoter does not therefore guarantee continuous, uninterrupted or secure access to Instagram or Twitter.

  9. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.

  10. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.

  11. The Promoter monitors responses to this Promotion and any posts made by an entrant which are, or could be regarded, as being disrespectful towards other members of the Instagram or Twitter communities or which contain anything which is likely to, or could cause offence or distress will be removed from the promotion. As someone who enters the promotion, your use of Instagram is subject to the terms and conditions located here help.instagram.com. Your use of Twitter is governed by their terms and conditions which can be located here twitter.com/tos

  12. Without prejudice to paragraph 11, entries will be deemed invalid if a post –

    • contains defamatory, malicious, indecent or other inappropriate content;

    • features any individual or includes the name of any individual without their express permission;

    • in the reasonable opinion of the Promoter, causes any widespread or serious offence (taking into account prevailing community views or standards); or

    • contains content deemed socially irresponsible or likely to breach the CAP Code.

  13. Prizes: 1 winner will receive 1 x Costa Coffee Club gift card, containing;

    • Coffee Club points equating to one cup of coffee per day for a year (Value £1,100)

  14. There is no cash or other alternative for the prize in whole or in part except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute the prize with one of equal or greater value at the choosing and discretion of the Promoter. The Promoter will not be liable for any cancellations, alterations or modifications to the prize for any reason which falls outside its reasonable control.

  15. Winner Selection: The winner will be selected by 19 November via a randomised computer process from all valid posts submitted during the Promotion Period. There will only be 1 winner selected from all the entries submitted during the Promotion Period.

  16. Winner Notification: The winner will be notified by a representative from the Promoter via Instagram before 13th November 2020. The Promoter will send a direct message to the account from which the winner's entry was made. The prize will be delivered directly to the winner’s home address via signed for courier once confirmation of acceptance of the prize and proof of ID, age and home address has been supplied by the winner via an email from their account.
    We will endeavour to deliver the prize within 14 days of the date on which the winner is selected. In the event of a delay we will contact the prize winner and arrange a suitable delivery time. Entrants are encouraged to monitor their Instagram and Twitter accounts during this time in case they are the winner.

  17. If the winner does not respond to accept the prize and provide proof of proof of ID, age and home address within [5] days of the Promoter contacting them by email or is found to be ineligible to claim the prize, another winner will be selected using the same methodology as above and the process will repeat until an eligible winner is able to claim the prize The winner does not have a choice of prize; they can only accept the specific prize offered to them. The prizes will only be delivered to a GB address.

  18. General: The decision of the Promoter is final and binding in relation to all promotional matters and no correspondence will be entered into.

  19. The Promoter reserves the right at its absolute discretion to disqualify entrants or disallow from taking part whom it considers do not comply with these Terms & Conditions, the spirit of the promotion, any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating, won using fraudulent means or has interfered with the fair running of this draw.

  20. Entrants may be required to participate in publicity arising from the award of a prize.

  21. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of the prize, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimise the effect to entrants in order to avoid undue disappointment.

  22. The Promoter has no control over communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent an entrant's entry to the promotion.

  23. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

  24. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram or Twitter. By entering the promotion, all entrants accept that they have no claim against Instagram or Twitter whatsoever. By entering the promotion, all entrants agree to a complete liability release for Instagram and or Twitter.

  25. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

  26. Any question concerning the legal interpretation of these Terms and Conditions and any disputes arising in connection with these Terms and Conditions (including non-contractual disputes) will be based on English law and the Courts of England and Wales will have exclusive jurisdiction unless you live in another part of GB, in which case your local courts will have jurisdiction.

  27. Data Protection: Any personal data relating to entrants will be used solely in accordance with current data protection legislation. Your personal data, such as Instagram user name is only processed for the purposes of participating in the Promotion, notifying the winner and delivering the prize, and will be deleted a max. 3 months after the end of the Promotion. Please note that entrants will only be required to provide their full name, email address, home address and telephone number if they are selected as a winner in order to deliver the prize. Click www.costa.co.uk/privacy-policy for the Promoter’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to mycostadata@costacoffee.com.

  28. The prize winner’s surname and county will be available here within three months of the Closing Date. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting mycostadata@costacoffee.com. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

1. INTRODUCTION
1.1. By entering the prize draw (the "Promotion"), all participants will be deemed to have accepted these terms and conditions in full. All entry instructions form part of these terms and conditions.
1.2. The Promotion is open to all GB residents who are aged 18 or over at the date on which they enter the Promotion, except for employees of the promoter, its group companies, agents or anyone professionally connected with this Promotion and any member of their respective immediate families.
1.3. Entry to the Promotion opens at 00:00 UK time on Tuesday 1st December 2020 and closes at 23:59 UK time on Wednesday 2nd December 2020 (the “Promotion Period”). No entries received after the Promotion Period has ended will be eligible to win a prize.

2. ENTRY TO THE PROMOTION
2.1. To enter the Promotion, visit the promoter’s Facebook page at www.facebook.com/CostaCoffee, ‘like’ the post and tag a friend that you would like to win the virtual Christmas card and goodie bag for in the comments section of the Promotion post on the promoter's Facebook page.
2.2. The friend tagged in the comments section by the entrant will not be entered into the prize draw. Only the entrant to the Promotion will be entered into the prize draw.
2.3. No purchase necessary.

3. THE PRIZES
3.1. There are a total of 6 virtual Christmas cards from a Coronation Street cast member and goodie bags to be won. Each goodie bag includes the following prizes:

  • Costa Coffee reusable cup

  • Costa Coffee £10 gift card

4. WINNERS
4.1. 6 winners will be selected at random from all eligible entries by computer by 23:59 UK time on Thursday 3rd December 2020.
4.2. Winners will be notified on the Costa Coffee Facebook page by a response to their comment on the promotion post and will be asked to direct message the promoter on Facebook to be given details of how to claim the prize for their nominated friend.

5. CONDITIONS
5.1. In the event that the promoter is unable to contact a winner within 3 working days of the draw, the promoter reserves the right to award the prize to an alternative winner selected at random by computer from all remaining eligible entries.
5.2. The prize(s) will be delivered within 30 working days from a valid acceptance of the prize.
5.3. Should the prize be unavailable, a prize of equal or greater value will be substituted. No cash alternative. Prizes are non-transferable and cannot be resold. The promoter reserves the right to substitute an alternative prize of equal or greater value. Unless otherwise agreed in writing by the promoter, the prize will only be awarded to the winner and the winner shall be responsible for delivering it to the friend that they have tagged.
5.4. The promoter may require each winner to take part in reasonable publicity in respect of the Promotion. The promoter may publish each winner's name on its website, Facebook page or Twitter account.
5.5. No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted and no bulk entries.
5.6. All costs and expenses not included within the prizes are the responsibility of the winner(s).
5.7. The promoter reserves the right at any time, in its absolute discretion, to:
 5.7.1. verify the eligibility of any participant (including their age and place of residence);
 5.7.2. disqualify any participant found to be abusing or tampering with the operation of the Promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions;
 5.7.3. disqualify participants who do not give correct contact details or those who make an entry on someone else's behalf; and
 5.7.4. disqualify any participant posting an entry or a comment to the promoter’s Facebook page that is, in the promoter's opinion, inappropriate, offensive or upsetting to other participants, fans of the promoter or directly aimed at the promoter, or contrary to applicable law, and to remove any such entry or comment.

6. LIABILITY
6.1. The Promotion is not in any way sponsored, endorsed or administered by, or associated with Facebook. Participants acknowledge that Facebook shall not have any liability to them in connection with the Promotion.
6.2. If the promoter fails to comply with these terms and conditions, the promoter is responsible for loss or damage that a participant suffers that is a foreseeable result of the promoter's breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter's breach or if they were contemplated by the promoter and the participant at the time that the participant entered the Promotion.
6.3. Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected. The promoter shall not be liable for a failure to fulfil this Promotion or for any breach of these terms and conditions caused by events or circumstances beyond its reasonable control.

7. GENERAL
7.1. Any decision of the promoter in respect of the Promotion is final. For questions regarding the Promotion, email costafeedback@costacoffee.com.
7.2. The promoter reserves the right to extend, withdraw, alter or suspend the Promotion or these terms and conditions at any time if circumstances beyond its control make this unavoidable.
7.3. Any images are an illustrative example and do not show the exact prize(s).
7.4. All personal data submitted in connection with the Promotion will be processed by the promoter for the purposes of administering and managing the Promotion and prizes (where applicable) and verifying the eligibility of each participant. The promoter is committed to protecting the privacy of all participants. Data that is collected from or about participants will be used in accordance with the promoter's Privacy Policy (which also includes information about the data rights of participants), a copy of which can be found at www.costa.co.uk/privacy-policy.
7.5. If you are one of the winners of the Promotion, the promoter may use your surname and county of residence to announce the winners of the Promotion. Please contact us if you do not want us to make your details available in this manner (if so, please note that the promoter may nonetheless be obliged to provide details of the prize winners to the Advertising Standards authority and other regulators).
7.6. The Promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the Promotion and these terms and conditions in the English courts. If you live in Scotland you will also benefit from any mandatory provisions of Scottish law and can bring legal proceedings in respect of the Promotion and these terms and conditions in either the Scottish or the English courts.
7.7. The promoter is Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.