Our service and maintenance support
Dedicated customer support through free helplines and onsite technical service.
Why partner with Costa Coffee?
Our promise to excellent service grounded in our hospitality heritage. From established customer support helplines to extensive service distribution networks designed to minimise business disruption, always.
FAQs
Explore our FAQs for more information and insights.
Costa Coffee Professional is the new proposition from Costa Coffee, focused on providing bespoke coffee solutions to businesses of any size. Whether you’re a large hotel brand, a small restaurant group, a convenience store, travel hub or workplace, Costa Coffee Professional offers bespoke end-to-end coffee solutions with cutting-edge coffee machines, accessories, operations and maintenance support as well as activation materials to tailor to your specific coffee needs.
Costa Coffee Professional has an extensive portfolio of coffee solutions to support a wide range of sectors such as Hotels, Workplaces, Petrol stations, Convenience stores and Groceries, Restaurants/Bars/Cafés, Bakeries, Healthcare, Education, Travel, Leisure businesses and more.
In Europe, Costa Coffee Professional does not currently operate in Italy, Spain, France, Portugal, Netherlands, Sweden, Finland, Cyprus, Estonia, Ukraine, Russia, Lithuania and Latvia. Our non-European markets include the USA, Mexico, Malaysia, India, Japan, China, Turkey, UAE and Saudi.
At Costa Coffee Professional we don’t sell coffee machines individually, we offer our machines as part of a full portfolio of services, therefore our packages will vary per region. Get in touch through the form and one of our experts will contact you to provide a customised solution for your business.
Our commercial packages are very attractive and risk-free with no upfront investment required from our partners. The packages available will vary by solution. For more information, get in touch through the form and one of our experts will contact you to provide further details.