Terms & Conditions

The Nation's Favourite | Costa Gift Card Terms And Conditions | Terms And Conditions | Never A Dull Cup GuaranteeCosta Feedback – Free Coffee Offer | Reusable Cups - 25p Discount | Bacon Roll or Egg Muffin Only £2 Promotion | Toast Only £1 Promotion | Christmas Drink Vote | Lapland Prize Promotion | Make The Future: Coffee Giveaway PromotionTriple Points Christmas Range Offer | Shimmer Coffee Competition | 10% Discount – Book People | Christmas Co-Creation 2017

The Nation's Favourite

Costa Coffee has been voted the ‘Nation’s Favourite’ coffee shop for the eighth year in a row by Allegra’s independent panel of consumers. The question ‘What is your favourite coffee shop?’ was asked of an independent panel of 3,065 coffee shop visitors, with 51% citing Costa Coffee as their preferred café.

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Costa Gift Card Terms and Conditions

These Terms and Conditions apply to Costa Gift Cards and govern the relationship between Costa Limited ("we" or "us") and you or the person to whom you give the Costa Gift Card (“you”). Use of your Costa Gift Card will constitute acceptance of these Terms and Conditions. These Terms and Conditions override any statements on your Costa Gift Card if they are different. You must therefore read them carefully. If there is anything you do not understand, please contact Customer Services

Purchasing your Costa Gift card
Costa Gift Cards can be purchased at any participating Costa outlet in England, Scotland or Wales or online at www.costa.co.uk/gifting. The minimum amount required to activate a card is £5. The maximum amount that may be on a Costa Gift Card is £75. Your Costa Gift Card is issued by, and remains the property of, Costa Limited, Whitbread Court, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE.

Using your Costa Gift Card
You may redeem your Costa Gift Card at any participating Costa outlet in England, Scotland or Wales. When you use your Costa Gift Card the amount of your purchase will be deducted from the balance on the card. The remaining balance may be applied to future purchases. Change will not be given. You may check the balance on your Costa Gift Card at any participating Costa outlet. You may not top up the balance on your Costa Gift Card however you may transfer any outstanding balance to a new card at any participating Costa outlet. Your Costa Gift Card is not a credit card, charge card or debit card. You may not exchange your Costa Gift Card for cash. Refunds will not be given for the purchase of a Costa Gift Card. We reserve the right to refuse to accept damaged cards or cards which we believe may have been stolen or obtained in another illegal way.

Expiration and Cancellation
Your Costa Gift Card and the balance on it will expire if the card is not used for 12 consecutive months. We reserve the right to cancel your Costa Gift Card if we suspect it is being used fraudulently or in breach of these Terms and Conditions.

Loss, Theft, Damage
You should take care of your Costa Gift Card and treat it like cash. Costa is not responsible for lost or stolen cards. You should immediately report any loss, theft, fraudulent or unauthorised use of your Costa Gift Card to Customer Services. If you lose your Costa Gift Card or it is stolen, damaged or malfunctions, we may, at our sole discretion, replace your Costa Gift Card and transfer the balance stored on it to a replacement card. Circumstances in which we may determine not to replace your Costa Gift Card include where we reasonably believe that the notified incident has been caused by your breach of these Terms and Conditions or where there are reasonable grounds for suspecting that you are or have been engaged in fraudulent or other unlawful conduct. If you have not registered your Costa Gift Card we will require your Costa Gift Card number and proof of purchase before we can consider, in our sole discretion, any request to replace your Costa Gift Card. If we agree to replace your Costa Gift Card, a replacement card will be delivered to your home address, usually within 5 days of you first notifying Customer Services of the incident. We reserve the right to charge a replacement card fee for each replacement card in the event that you are issued with more than two replacement cards within any 6 month period. If you subsequently find or retrieve a Costa Gift Card which you have reported lost or stolen, you must notify Customer Services immediately.

Costa Coffee Club
Purchases made with Costa Gift Cards in participating Costa outlets will be eligible to earn Costa Coffee Club points. Please ensure your Costa Coffee Club card is swiped in the usual way when you make your purchase. You cannot use Costa Coffee Club points to purchase Costa Gift Cards. You cannot earn Costa Coffee Card points when you purchase a Costa Gift Card. For further details please refer to the Costa Coffee Club Terms and Conditions.

Resale/Use in Promotions
You may not sell your Costa Gift Card. Costa Gift cards may not be used in sales or promotional activities including as give aways or prizes in competitions without the prior consent of Costa. Costa reserves the right to cancel any Costa Gift Card that it suspects has been resold or obtained in connection with an unauthorised sales or promotional activity.

Customer Services
If you need assistance or if you have any enquiry relating to your Costa Gift Card, you can use the Contact Us facility on the Costa Gift Card website.

Liability of Costa Limited
Costa Limited shall not be liable for any loss or damage arising from or in connection with your use of a Costa Gift Card where such loss or damage arises from any cause beyond our reasonable control. Where any loss or damage arises from a cause within our control, our liability to you shall not exceed a sum equal to the balance on your card as at the date that such loss or damage occurs. This clause shall not exclude or limit any liability that cannot be excluded or limited by law.

Variation
We reserve the right to amend or waive any provision of these Terms and Conditions from time to time or to terminate the Costa Gift Card service on reasonable notice. The Terms and Conditions applicable to the use of a Costa Gift Card shall at any time be the terms and conditions published on the Costa Gift Card website and your continued use of a Costa Gift Card shall constitute your acceptance of such terms and conditions.

Assignment
We may transfer the benefit of these Terms and Conditions to any other company in the same group of companies as Costa Limited. If we assign the benefit of these Terms and Conditions, your rights will not be affected.

Governing Law
These Terms and Conditions are governed by English law.

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Never A Dull Cup Guarantee

If you are not satisfied with the taste of the barista made Costa drink you have purchased, you may speak to a member of staff to claim, as a replacement, any barista made drink of the same size as the drink you originally purchased, subject to the following conditions:

      1. Our Never a Dull Cup guarantee applies to drinks purchased until 1st Decemeber 2017.
      2. Our Never a Dull Cup guarantee applies only to drinks handcrafted by a Costa barista in participating stores in the United Kingdom [and Ireland] only.
      3. Our Never a Dull Cup guarantee does not apply to pre-packaged drinks or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets. Proud to Serve operators can be identified with the logo below.

      4. You must claim your replacement drink within 48 hours of purchasing the original drink.
      5. Our Never a Dull Cup guarantee does not apply where you are not satisfied with the taste of your drink due to circumstances that are beyond our reasonable control, such as extreme weather conditions, labour disputes and power cuts.
      6. We reserve the right to reject claims made by individuals who are, in the store manager's reasonable opinion, abusing the Never a Dull Cup guarantee, for example by making excessive claims for replacement drinks save where the store manager is satisfied that there is a good reason for such claims. We also reserve the right to reject claims by individuals who have been abusive to our staff or other customers or who have caused damage to our stores.
      7. There is no cash alternative to the replacement drink and Costa Coffee Club members will not receive points in respect of the replacement drink.
      8. We reserve the right to extend, withdraw, amend or suspend this offer or these terms and conditions at any time if circumstances beyond our control make this unavoidable.

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Listen & Learn 1.1
Costa Feedback

Free Coffee For A Month Terms & Conditions:

    1. Who can enter:
      • 1.1 The promotion is open to residents of England, Scotland and Wales who are aged 18 or over when they enter the promotion, excluding employees of Whitbread and its subcontractors, subsidiaries and anyone professionally connected with the promotion and their immediate families.
    2. How to enter:
        • 2.1 There is no purchase necessary to enter the promotion. To enter the promotion you must provide feedback on your store visit by text message to [insert number] or by visiting feedbacktocosta.co.uk and following the instructions. Once your feedback has been received (including your contact details, where requested) you will automatically be entered into the promotion.
        • 2.2 Your data will be used only by Costa Limited for the purposes of administering the promotion and by Clarabridge for the collection of feedback responses.
        • 2.3 Text messages will be charged at your standard network rate and your mobile number will not be disclosed to any third parties for marketing purposes.
        • 2.4 Only one entry per person per month is allowed; multiple entries from individuals will not be permitted.
        • 2.5 The promotional period will run from 00:00 on 4 March 2016 until 23:59 on 1 March 2018
    3. Selection and prize details:
      • 3.1 On or before the first Friday of each month following the month in respect of which entries are received, a winner will be drawn at random by computer for the preceding month. Each winner will be notified that they have won by email within two weeks of the relevant draw.
      • 3.2 Each winner will receive 6510 should be 7285 Coffee Club card points on a pre-loaded Coffee Club card (to be used at participating stores). The prize is equal to 31 primo Cappuccinos. All Costa Coffee Club card terms and conditions apply.
      • 3.3 There is no cash or other alternative prize available, except that in the event of circumstances outside of its control the promoter reserves the right to provide a similar alternative prize of equal or greater value. If a winner cannot be contacted within four weeks after the promoter first tries to contact them in accordance with paragraph 3.1, the promoter reserves the right to withdraw that winner's prize and award that prize to an alternative winner drawn at random by computer from the participants who participated in the relevant draw.
    4. Other terms:
        • 4.1 The promoter cannot accept responsibility for any difficulties in entering or any entries that are not included in the draw for any reason whatsoever.
        • 4.2 The winner may be required to participate in in reasonable publicity as may be required by the promoter in respect of the promotion.
        • 4.3 The name and county of the winner will be available by writing to Customer Feedback Competition, Customer Services, Whitbread Group PLC, Houghton Hall Business Park, Porz Avenue, Dunstable, LU5 5XE.
        • 4.4 The promoter reserves the right at any time, in its absolute discretion, to:
          1. verify the eligibility of any entrant (including their age and place of residence);
          2. disqualify any entrant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions; and
          3. disqualify entrants who do not give correct contact details or those who make an entry on someone else's behalf.
        • 4.5 To the fullest extent permitted by law, the promoter excludes liability for any losses, damages or claims incurred by any person in connection with the promotion or receipt or misuse of any prize.
        • 4.6 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.
        • 4.7 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Each participant irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the promotion or these terms and conditions.
        • 4.8 The promoter is: Costa Limited, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE.

Listen & Learn 2.0
Costa Feedback

£50 Amazon Gift Card Terms & Conditions

    1. Who can enter:
      • •1.1 The promotion is open to residents of England, Scotland and Wales who are aged 18 or over when they enter the promotion, excluding employees of Whitbread and its subcontractors, subsidiaries and anyone professionally connected with the promotion and their immediate families.
    2. How to enter:
        • 2.1 There is no purchase necessary to enter the promotion. To enter the promotion you must provide feedback on your store visit by text message to [insert number] or by visiting feedbacktocosta.co.uk and following the instructions. Once your feedback has been received (including your contact details, where requested) you will automatically be entered into the promotion.
        • 2.2 Your data will be used only by Costa for the purposes of administering the promotion and by Clarabridge for the collection of feedback responses.
        • 2.3 Text messages will be charged at your standard network rate and your mobile number will not be disclosed to any third parties for marketing purposes.
        • 2.4 Only one entry per person per month is allowed; multiple entries from individuals will not be permitted.
        • 2.5 The promotional period will run from 00:00 on 17 January 2018 until 23:59 on 28 February 2019
    3. Selection and prize details:
      • 3.1 On or before the first Friday of each month following the month in respect of which entries are received, a winner will be drawn at random by computer for the preceding month. Each winner will be notified that they have won by email within two weeks of the relevant draw. There will be two winners every month.
      • 3.2 Each winner will a £50 amazon voucher.
      • 3.3 There is no cash or other alternative prize available, except that in the event of circumstances outside of its control the promoter reserves the right to provide a similar alternative prize of equal or greater value. If a winner cannot be contacted within four weeks after the promoter first tries to contact them in accordance with paragraph 3.1, the promoter reserves the right to withdraw that winner's prize and award that prize to an alternative winner drawn at random by computer from the participants who participated in the relevant draw.
    4. Other terms:
        • 4.1 The promoter cannot accept responsibility for any difficulties in entering or any entries that are not included in the draw for any reason whatsoever.
        • 4.2 The winner may be required to participate in in reasonable publicity as may be required by the promoter in respect of the promotion.
        • 4.3 The name and county of the winner will be available by writing to Customer Feedback Competition, Customer Services, Whitbread Group PLC, Houghton Hall Business Park, Porz Avenue, Dunstable, LU5 5XE.
        • 4.4 The promoter reserves the right at any time, in its absolute discretion, to:
          1. verify the eligibility of any entrant (including their age and place of residence);
          2. disqualify any entrant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions; and
          3. disqualify entrants who do not give correct contact details or those who make an entry on someone else's behalf.
        • 4.5 To the fullest extent permitted by law, the promoter excludes liability for any losses, damages or claims incurred by any person in connection with the promotion or receipt or misuse of any prize.
        • 4.6 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.
        • 4.7 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Each participant irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the promotion or these terms and conditions.
        • 4.8 The promoter is: Costa Limited, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE.

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Reusable Cups - 25p Discount

Terms & Conditions:

  1. Costa will offer a discount of 25p on the price of any Barista served drink purchased using a reusable cup in participating UK Costa stores (excluding Northern Ireland). Offer is not available in any Proud to Serve outlet.
  2. Offer excludes any pre-bottled beverage.
  3. Coffee Club points will be awarded to Costa Coffee Club members on the discounted price paid in accordance with Costa Coffee Club Membership Terms and Conditions (currently 5 points for each £1 spent).
  4. Customers will be unable to redeem Coffee Club points against a purchase made using a reusable cup.
  5. Only reusable cups that are clean, of an appropriate size for the purchased drink and with a secure lid will be accepted. The store manager's decision as to the acceptability of any cup will be final.
  6. Costa reserves the right to amend or withdraw this offer at any time without prior notice.

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Kindle competition

Terms & Conditions:

  1. INTRODUCTION:
    1. By entering the Win a Kindle prize draw ("Promotion") you agree that you accept these terms and conditions ("Terms and Conditions") in full. All entry instructions form part of these Terms and Conditions. If you do not accept these Terms and Conditions in full, you should not enter the Promotion.
    2. The Promotion is organised by Costa Limited (Whitbread Court, Porz Avenue, Dunstable, Beds, LU5 5XE) ("Promoter").
    3. The Promotion is open to registered Costa Coffee Club members who are UK residents [(excluding Northern Ireland)] and aged 18 or over at the date on which they enter the Promotion. Employees of the Promoter, its group companies, its agents or anyone professionally connected with the Promotion and any member of their respective immediate families are not eligible to enter. The Promoter reserves the right to verify the eligibility of all entrants and disqualify any entries which it believes to be invalid or in breach of these Terms and Conditions (see also section 5.2 below).
    4. The Promotion opens on 1st April 2017 at 06:00 GMT, and closes on 30th June 2017 at 23:59 GMT. Entries received outside of these dates and times will not be entered into the Promotion and will not be eligible to win a prize.
    5. No purchase is necessary to enter the Promotion. However, in order to enter the Promotion you will need a device with access to the internet and an internet connection. No refund may be claimed for any expenses incurred relating to the use of such a device and/or an internet connection for the purpose of entering the Promotion.
  2. ENTRY TO THE PROMOTION:
    1. To enter the Promotion, you must visit the Promotion page at /kindle-prize-draw and submit your registered Coffee Club e-mail address where directed. Any entries which do not include such a valid registered e-mail address will be disqualified.
    2. Only one entry is permitted per person. Persons who are found to have submitted multiple entries may be disqualified without notice.
  3. WINNER:
    1. One winner be selected at random by an independent adjudicator from all eligible entries on 7th July 2017 (for the period: 1st April 2017 at 06:00 GMT, to 30th June 2017 at 23:59 GMT).
    2. The winner will be notified using the registered Coffee Club e-mail address provided at entry within one week of being selected and will be asked to confirm their details so that the prize can be awarded.
    3. If the winner does not respond or provide confirmation of their details within 21 days of being notified, the Promoter reserves the right to award the prize to an alternative winner selected at random from all remaining eligible entries.
    4. The Promoter reserves the right to publish the winner's name and county on its website, social media sites and in other communications. By participating in the Promotion, each entrant consents to such publication and the winner agrees to take part in such other reasonable publicity as may be required by the Promoter in respect of the Promotion.
    5. By entering this Promotion, the winner agrees that their name and county will be available on request by e-mailing talktocosta@whitbread.com within 3 months of the closing date.
  4. THE PRIZE:
    1. The winner will receive a Kindle Fire HD 8 Tablet and £50 worth of Amazon vouchers
    2. The prize will be delivered within [28] working days from the date that NDL receives confirmation of the delivery address of the winner in accordance with section 3.2 above.
    3. Should this product be unavailable at the time of purchase for the winner, NDL Group reserves the right to substitute with an alternative of equal or greater value. Specifications are subject to change for the manufacturer without notice.
    4. The prize is non-transferrable, non-exchangeable and no cash alternative is available. The Promoter reserves the right to substitute the prize for a reasonable alternative of equal or greater value.
  5. OTHER CONDITIONS:
    1. No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted.
    2. The Promoter reserves the right at any time, in its absolute discretion, to: (i) verify the eligibility of any entrant (including their age and place of residence); (ii) disqualify entrants who do not give correct contact details or those who make an entry on someone else's behalf; and (iii) disqualify any entrant found to be abusing or tampering with the operation of the Promotion or who the Promoter believes to have acted in breach of these Terms and Conditions.
    3. The Promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, corrupted or misdirected, to the maximum extent permitted by applicable law.
    4. The Promoter accepts no responsibility for any losses, damages or claims incurred by any person in connection with the Promotion or receipt or misuse of the prize, to the maximum extent permitted by applicable law.
  6. GENERAL:
    1. Any decision of the Promoter in respect of the Promotion is final. You can contact us in relation to this Promotion by emailing talktocosta@whitbread.com.
    2. All personal data submitted in connection with the Promotion will be processed by the Promoter for the purposes of administering and managing the Promotion and, where applicable, awarding the prize. The Promoter will not use any personal data for any other purposes without the consent of the relevant entrant. By participating in the Promotion, each entrant consents to the use of their personal data in accordance with these Terms and Conditions.
    3. Any images are an illustrative example and do not show the exact prize(s).
    4. The Promoter reserves the right to extend, withdraw, alter or suspend the Promotion or these Terms and Conditions at any time if circumstances beyond its control make this unavoidable.
    5. This Promotion and these Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Each entrant irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion or these Terms and Conditions.
    6. Please print a copy of these Terms and Conditions for your records.

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Bacon Roll or Egg Muffin Only £2 Promotion

Bacon roll or Egg Muffin only £2 with purchase of any medio or massimo hot drink or flat until 11am.

      1. Buy any Costa medio or massimo hot drink or flat white before 11am in one of our participating UK stores from Thursday 4th January to Wednesday 28th February 2018 (inclusive) and you can purchase a bacon roll or Egg Muffin for £2. Subject to availability.
      2. Purchase of the medio or massimo hot drink or flat white and Bacon Roll or Egg Muffin must be made in the same transaction.
      3. Please note that any additional syrups, coffee shots or toppings that do not come as standard with the eligible hot drink purchased will be charged at full price.
      4. This offer cannot be exchanged for cash or used with any other offer, promotion or voucher (including the Whitbread Privilege card), but Costa Coffee Club members will still receive Coffee Club points reflecting the discounted price of their purchase.
      5. Offer available in participating Costa stores that are open 24hrs from 5am to 11am each day during the offer period.
      6. Please click here for a list of non-participating stores.
      7. Promotion does not apply to pre-packaged drinks or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets. Proud to Serve operators can be identified with the logo below.

      8. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.
      9. Promoter: Costa Limited, Whitbread Court, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE.

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Toast Only £1 Promotion

Toast only £1 with purchase of any medio or massimo hot drink or flat white until 11am.

      1. Buy any Costa medio or massimo hot drink or flat white before 11am in one of our participating UK stores from Thursday 4th January to Wednesday 28th February 2018 (inclusive) and you can purchase Toast for £1.
      2. Purchase of the medio or massimo hot drink or flat white and the Toast must be made together in the same transaction.
      3. Please note condiments do not come as standard with the breakfast porridge and if purchased will be charged at full price.
      4. This offer cannot be exchanged for cash or used with any other offer, promotion or voucher (including the Whitbread Privilege card), but Costa Coffee Club members will still receive Coffee Club points reflecting the discounted price of their purchase.
      5. Offer available in participating Costa stores that are open 24hrs from 5am to 11am each day during the offer period.
      6. Please click here for a list of non-participating stores.
      7. Promotion does not apply to drinks served from our Express self-service coffee machines or our Proud to Serve Outlets. Proud to Serve operators can be identified with the logo below.

      8. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.
      9. Promoter: Costa Limited, Whitbread Court, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE.

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Vote for your favourite Christmas drink

Terms & Conditions:

Open to registered Costa Coffee Club members resident in Great Britain only. Go to http://www.costa.co.uk/promo/christmas-product-vote and vote for your favourite drink from our Christmas menu between 05:00 on 03.11.17 and 23:59 on 05.11.17. The drink that receives the most votes will then be available for triple Costa Coffee Club points when purchased from a participating store between 00:01 on 10.11.17 and 23:59 on 16.11.17. Only one vote per person.

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Lapland Prize Promotion

Terms & Conditions:

    1. INTRODUCTION
      • 1.1 By entering this promotion, all participants will be deemed to have accepted these terms and conditions in full. All entry instructions form part of these terms and conditions.
      • 1.2 The promotion is open to residents of the UK (excl. Northern Ireland) aged 18 or over at the date on which they enter the promotion, excluding employees of the promoter, its group companies, its agents or anyone professionally connected with this promotion and any member of their respective immediate families.
      • 1.3 Entry opens at 05:00 on 02/11/17 and closes on 23:59 on 03/01/18. Entries received after this time and date will not be eligible to win a prize.
    2. ENTRY TO THE PROMOTION
        • 2.1 To enter the promotion, simply use your registered Coffee Club card or scan your Coffee Club app during the promotion period when you purchase any item in one of our Costa retail stores.
        • 2.2 Multiple entries are permitted, so every time you use your Coffee Club card or scan your Coffee Club app when you make a purchase in a Costa retail store during the promotion period, you will receive another entry into the promotion.
    3. WINNERS
      • 3.1 One winner will be selected at random from all eligible entries on 18 January 2018 by an independent person.
      • 3.2 The winner will be notified using the contact details linked to their Coffee Club account within seven working days of the prize draw and will be given details of how to claim their prize.
    4. THE PRIZE
      • 4.1 There is one prize available to be won: a trip for four people (at least two of whom must be adults) for three nights to the Kakslauttanen Arctic resort in Lapland, Finland.
      • 4.2 The prize includes (in each case for four people):
        1. Return flights to Ivalo, Finland.
        2. Return transfers from Ivalo airport to the Kakslauttanen Arctic Resort.
        3. Three nights' accommodation in a Kelo-Glass Igloo at the Kakslauttanen Arctic Resort (number and composition of rooms (e.g. twins/doubles) will be confirmed following consultation with the winner).
        4. Breakfast in the resort each morning (three in total).
        5. A three course Lappish dinner in the resort each evening (three in total; water, tea and coffee included but no other beverages).
        6. Visit Santa’s Home experience.
        7. Snowmobile Safari experience.
        8. Nordic Ski Lesson.
    5. CONDITIONS
      • 5.1 In the event that the promoter is unable to contact the winner within ten working days of the notification set out in paragraph 3.2 of these terms and conditions, the promoter reserves the right to award the prize to an alternative winner selected at random in accordance with paragraph 3.1 of these terms and conditions.
      • 5.2 The prize is conditional on the following:
        1. The trip must be booked within twelve months of the winner receiving notification that they have won the prize in accordance with paragraph 3.2.
        2. The trip must be booked for the following time period: 22.02.18 – 30.04.18 (inclusive), or 01.11.18 – 30.04.19 (inclusive), and not including Christmas Day, New Year's Day, Valentine's Day or any Bank Holiday in the UK or Finland.
        3. UK airport of departure/return will depend on flight availability and it is not guaranteed that the airport chosen will be the closest to the winner's home.
        4. Travel to and from the airport is not included and must be arranged and paid for by the winner.
        5. Direct flights not guaranteed.
        6. The winner will be solely responsible for ensuring that all four persons travelling have all necessary travel documentation (valid passport/visa etc) required to enter Finland. The promoter will not be responsible for ensuring the winner’s, or any other person that takes part in the trip's, ability to travel.
        7. Visit Santa’s Home experience: only available on certain days (Tuesdays and Fridays between 22.02.18 – 30.04.18 (inclusive) and 08.01.19 – 30.04.19 (inclusive); or Tuesdays, Wednesdays, Fridays and Saturdays between 01.12.18 – 07.01.19 (inclusive)). Experience lasts approximately 90 minutes.
        8. Snowmobile Safari: two people per snowmobile (one of whom in each case must be over 18 and with a full driving licence). Thermal clothing, winter boots, gloves, snowmobile mask and helmet provided. Experience lasts approximately 120 minutes. Children must be a minimum of 130cm tall to ride the snowmobile (with an adult who has a full driving licence); if they are less than 130cm tall they may only sit with an adult in a sleigh attached to the back of a snowmobile being driven by a guide.
        9. Nordic Ski Lesson: lasts approximately 60 minutes, with thermal clothing and ski equipment provided. Children must be at least two years old to take part in the Nordic Ski Lesson.
        10. Please note that all outdoor activities are weather dependent and, therefore, subject to cancellation.
        11. Although clothing and equipment will be provided for certain activities, please ensure that all persons travelling take appropriate clothing for an arctic environment.
        12. Please note that the prize does not include travel insurance, which is the sole responsibility of the winner and the other persons that take part in the trip. The promoter strongly advises that each person that attends the trip purchases adequate travel insurance to cover the trip and the activities included with the trip.
      • 5.3 No cash alternative. Prizes are non-transferable and cannot be resold. The promoter reserves the right to substitute an alternative prize of equal or greater value. Unless otherwise agreed in writing by the promoter, the prize will only be awarded to the winner.
      • 5.4 Each winner agrees to take part in reasonable publicity as may be required by the promoter in respect of the promotion. The promoter reserves the right to publish each winner's name, photograph and county on its website Facebook page or to publicise the prize-giving presentation within a year of the closing date.
      • 5.5 The winner's name and county are available on request by emailing costacoffeeclub@whitbread.com within 90 days of the closing date.
      • 5.6 No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted and no bulk entries.
      • 5.7 All costs and expenses not included within the prizes are the responsibility of the winner(s).
      • 5.8 The promoter reserves the right at any time, in its absolute discretion, to:
        1. verify the eligibility of any participant (including their age and place of residence);
        2. disqualify any participant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions; and
        3. disqualify participants who do not give correct contact details or those who make an entry on someone else's behalf.
    6. LIABILITY
      • If the promoter fails to comply with these terms and conditions, the promoter is responsible for loss or damage a participant suffers that is a foreseeable result of the promoter's breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter's breach or if they were contemplated by the participant and the promoter at the time that the participant entered the promotion.
    7. GENERAL
        • 7.1 Any decision of the promoter in respect of the promotion is final. For questions regarding the promotion, email costacoffeeclub@whitbread.com.
        • 7.2 The promoter reserves the right to extend, withdraw, alter or suspend the promotion or these terms and conditions at any time if circumstances beyond its control make this unavoidable.
        • 7.3 All personal data submitted in connection with the promotion will be processed by the promoter for the purposes of administering and managing the promotion and prizes (where applicable) and verifying the eligibility of each participant. The promoter is committed to protecting the privacy of all participants. Data that is collected from or about participants will be used in accordance with the promoter's Privacy Policy, a copy of which can be found at https://www.costa.co.uk/privacy-policy/.
        • 7.4 Any images are an illustrative example and do not show the exact prize(s).
        • 7.5 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, are governed by English law. However, if you are a resident of Scotland you will still benefit from any mandatory provisions of Scottish law (regardless of any other provision of these terms and conditions).
        • 7.6 You can bring legal proceedings in respect of the promotion and these terms and conditions in the English courts. If you live in Scotland you can bring legal proceedings in respect of the promotion and these terms and conditions in either the Scottish or the English courts.
        • 7.7 The promoter is Costa Limited, Whitbread Court, Porz Avenue, Dunstable, Beds, LU5 5XE.

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Costa Feedback

Free Coffee For A Month Terms & Conditions:

    1. Who can enter:
      • 1.1 The promotion is open to residents of England, Scotland and Wales who are aged 18 or over when they enter the promotion, excluding employees of Whitbread and its subcontractors, subsidiaries and anyone professionally connected with the promotion and their immediate families.
    2. How to enter:
        • 2.1 There is no purchase necessary to enter the promotion. To enter the promotion you must provide feedback on your store visit by text message to [insert number] or by visiting feedbacktocosta.co.uk and following the instructions. Once your feedback has been received (including your contact details, where requested) you will automatically be entered into the promotion.
        • 2.2 Your data will be used only by Whitbread for the purposes of administering the promotion and by Fizzback for the collection of feedback responses.
        • 2.3 Text messages will be charged at your standard network rate and your mobile number will not be disclosed to any third parties for marketing purposes.
        • 2.4 Only one entry per person per month is allowed; multiple entries from individuals will not be permitted.
        • 2.5 The promotional period will run from 00:00 on 4 March 2016 until 23:59 on 31 December 2016
    3. Selection and prize details:
      • 3.1 On or before the first Friday of each month following the month in respect of which entries are received, a winner will be drawn at random by computer for the preceding month. Each winner will be notified that they have won by email within two weeks of the relevant draw.
      • 3.2 Each winner will receive 6510 Coffee Club card points on a pre-loaded Coffee Club card (to be used at participating stores). The prize is equal to 31 primo Cappuccinos. All Costa Coffee Club card terms and conditions apply.
      • 3.3 There is no cash or other alternative prize available, except that in the event of circumstances outside of its control the promoter reserves the right to provide a similar alternative prize of equal or greater value. If a winner cannot be contacted within four weeks after the promoter first tries to contact them in accordance with paragraph 3.1, the promoter reserves the right to withdraw that winner's prize and award that prize to an alternative winner drawn at random by computer from the participants who participated in the relevant draw.
    4. Other terms:
        • 4.1 The promoter cannot accept responsibility for any difficulties in entering or any entries that are not included in the draw for any reason whatsoever.
        • 4.2 The winner may be required to participate in in reasonable publicity as may be required by the promoter in respect of the promotion.
        • 4.3 The name and county of the winner will be available by writing to Customer Feedback Competition, Customer Services, Whitbread Group PLC, Houghton Hall Business Park, Porz Avenue, Dunstable, LU5 5XE.
        • 4.4 The promoter reserves the right at any time, in its absolute discretion, to:
          1. verify the eligibility of any entrant (including their age and place of residence);
          2. disqualify any entrant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions; and
          3. disqualify entrants who do not give correct contact details or those who make an entry on someone else's behalf.
        • 4.5 To the fullest extent permitted by law, the promoter excludes liability for any losses, damages or claims incurred by any person in connection with the promotion or receipt or misuse of any prize.
        • 4.6 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.
        • 4.7 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Each participant irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the promotion or these terms and conditions.
        • 4.8 The promoter is: Whitbread Group PLC, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE.

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Reusable Cups - 25p Discount

Terms & Conditions:

  1. Costa will offer a discount of 25p on the price of any Barista served drink purchased using a reusable cup in participating UK Costa stores (excluding Northern Ireland). Offer is not available in any Proud to Serve outlet.
  2. Offer excludes any pre-bottled beverage.
  3. Coffee Club points will be awarded to Costa Coffee Club members on the discounted price paid in accordance with Costa Coffee Club Membership Terms and Conditions (currently 5 points for each £1 spent).
  4. Customers will be unable to redeem Coffee Club points against a purchase made using a reusable cup.
  5. Only reusable cups that are clean, of an appropriate size for the purchased drink and with a secure lid will be accepted. The store manager's decision as to the acceptability of any cup will be final.
  6. Costa reserves the right to amend or withdraw this offer at any time without prior notice.

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Make The Future: Costa Coffee Giveaway in Association with Shell and Bio-Bean

Terms & Conditions:

    1. The promoter of the 'Costa Coffee Giveaway in Association with Shell and Bio-Bean' promotion (the “Promotion”) is Costa Limited, Whitbread Court, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE (the “Promoter”).
    2. The Promotion runs for the shorter of the period:
        • 2.1. from 08:00 GMT on 20 November 2017 to 08:59 GMT on 20 November 2017; or
        • 2.2. until the c. 5000 coffees referred to in section 3 below have been given away, (the “Promotional Period”).
    3. The Promotion consists of the Promoter giving away over 5,000 Primo-sized hot coffees from their core range (Americano, Latte, Flat White, Cappuccino, Espresso, Cortado and Mocha), each served in a free 16oz double wall reusable Costa-branded cup with flip lid, to 52 customers at each of 98 participating Costa stores during the Promotion Period.
    4. Participants can customise their drink with a shot of their favourite syrup and/or an extra coffee shot at their request at no extra cost.
    5. Each participant is only permitted to participate in the Promotion once.
    6. The Promotion will run at participating Costa stores only (locations available at www.shell.co.uk/coffee). The Promotion does not apply to drinks served from Costa Express self-service coffee machines or “Proud to Serve” outlets. Proud to Serve outlets can be identified with the logo below:

    7. The Promotion cannot be exchanged for cash or used with any other offer, promotion or voucher (including but not limited to the Whitbread Privilege Card and Coffee Club).
    8. The Promoter reserves the right to cancel, terminate, modify or suspend the Promotion or these Terms and Conditions, either in whole or in part, with or without notice if necessary for reasons beyond the Promoter's control.
    9. The Promoter reserves the right at any time, in its absolute discretion, to disqualify any participant found to be abusing or tampering with the operation of the Promotion or participating using fraudulent means, or who the Promoter believes to have acted in breach of these Terms and Conditions.
    10. If the Promoter fails to comply with these Terms and Conditions, the Promoter is responsible for loss or damage a participant suffers that is a foreseeable result of the Promoter's breach of these Terms and Conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the Promoter's breach or if they were contemplated by the participant and the Promoter at the time that the participant made a qualifying purchase pursuant to the Promotion.
    11. The Promotion and these Terms and Conditions, and any dispute or claim arising out of or in connection with them, are governed by English law.
    12. You can bring legal proceedings in respect of the Promotion and these Terms and Conditions in the English courts.
    13. Any decision of the Promoter in respect of the Promotion is final. For questions regarding the Promotion. If you have any queries, please contact the Promoter using the details available at https://www.costa.co.uk/contact-form 

Summary Terms and Conditions
Offer: Over 5,000 x Free coffees & reusable Costa cups to the first 52 customers at each participating Costa store. To participate: be one of the first 52 customers to visit a participating Costa store between 08:00 and 08:59 on 20 November 2017. For full terms and conditions and participating stores see www.shell.co.uk/coffee Promoter: Costa Limited, Whitbread Court, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE.

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Triple Points Christmas Range Offer

Festive Drink Range
Billionaires Hot Chocolate, Billionaires Latte, Billionaires Latte Frostino, Black Forest Hot Chocolate, Black Forest Frostino, Gingerbread latte, Honeycomb Latte, Salted Caramel Cappuccino, Mint Hot Chocolate, Lindt Hot Chocolate and Hot Spiced Apple.

Festive Food Range
Chocolate and Hazelnut Rocher Cake, Rudolph Cake, Black Forest Loaf Cake, Clementine Cream Drizzle, Nuts about Christmas, Ambassador’s Truffle, Dark Chocolate and Raspberry Decadence, Bakewell Tart with Holly Leaf, Choc O Crunch, Glimmer Carrot Cake, Christmas Cake Slice, Mince Tart, Brie Bacon and Cranberry Panini, British Turkey and Beechwood Smoked Bacon Toastie, Christmas Club, Pigs in Blanket Panini, Turkey Feast Sandwich, Hot Duck Wrap, Pigs in Blankets Mac & Cheese, Butternut Mac & Cheese, Winter Parsnip Soup, Festive Slice and Festive Sausage Roll.

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A Free Coffee Every Day For A Year

Shimmer Coffee Terms & Conditions

Who can enter:

  • 1.1 The promotion is open to residents of England, Scotland and Wales who are aged [18] or over when they enter the promotion, excluding employees of Costa, its group companies, anyone professionally connected with the promotion and any member of their respective immediate families. By entering the promotion all participants will be seemed to have accepted these terms and conditions in full. Any entry instructions form part of these terms and conditions.

How to enter:

  • 2.1 To enter the promotion you must, between 00:00 on 18 Dec 2017 and 23:59 on 27 December 2017, capture an image of a Costa Shimmer Coffee and share it with the hashtag #ShimmerCoffee and mention @CostaCoffee on either/or Instagram or Twitter. By doing this you will automatically be entered into the promotion. Shimmer Coffee will be served in the following stores from 18th December 2017 to 27th December, 2017 while stocks last.

 

Lon Grt Marlborough Great Marlborough Street 14 Great Marlborough Street
Shelton Street Covent Garden - Shelton Street 39 Shelton Street
Cabot Place Canary Wharf, RP365 Cabot Place Unit RP365, Cabot Place
Brighton 1 Market St Brighton - Market Street 42 Market Street
Leeds Kirkstall SP Leeds, Kirkstall Bridge SP, U7 Unit 7
Newcastle Market St Newcastle - Market Street 19 Market Street
Manchester Market St Manchester - Market Street 124 Market Street
Derby Wyvern DT Derby - Wyvern Drive Thru Wyvern Drive Thru
Lincoln High St Lincoln 321-322 High Street
Newcastle Belvedere Newcastle Belvedere Costa Coffee, Unit 5
Deb Crawley Debenhams Crawley, Upper Mall Debenhams, Upper Level
Grimsby Grimsby Mall Café, Baxtergate Square
Warrington DT Warrington, Winwick Road DT Winwick Road Drive Thru
Minehead Minehead 2 Wellington Square
Bridgewater Bridgwater 12 Cornhill
Edinburgh Sth Bridge Edinburgh - South Bridge Unit 1
Sheffield The Moor Sheffield The Moor 65-67 The Moor
Hays Galleria Hays Galleria Unit 20-21, Hays Galleria
Bristol Airport Bristol Int Airport, LS Dep Landside Departures
Camberley Unit 21-23 Grace Reynolds Walk
Tithebarn St 1A Tithebarn Street 1A Tithebarn Street
Teeside RP Unit 22 Teeside Retail Park Teeside
Honiton 103 High Street Honiton
Leigh Parsonage DT 18 Costa Coffee Leigh Parsonage RP DT
  • 2.2 The data you supply when entering the promotion will be only be used by Costa for the purposes of administering the promotion. Your details will not be disclosed to any third parties for marketing purposes.

Selection of winner and prize details:

  • 3.1 One winner will be drawn at random by computer from all eligible entries on 12th January, 2018. The winner will be notified that they have won using the details provided when they entered the promotion within two weeks of the draw.
  • 3.2 The winner will receive 78,210 Coffee Club card points on a pre-loaded Coffee Club card (which can be used at participating Costa stores). The prize is equal to 372 primo Cappuccinos. Costa Coffee Club card terms and conditions will apply to the use of the card.
  • 3.3 There is no cash or alternative prize available, however in the event of circumstances outside of its control, the promoter reserves the right to provide a similar alternative prize of equal or greater value. The prize is non-transferable and cannot be sold.
  • 3.4 If the winner cannot be contacted within four weeks of the date on which the promoter first tries to contact them in accordance with paragraph 3.1, the promoter reserves the right to withdraw the prize and award it to an alternate winner drawn at random by computer from all remaining eligible entries.
  • 3.5 The winner agrees to take part in reasonable publicity as may be required by the promoter in respect of the promotion. The promoter reserves the right to publish the winner's name, photograph and county on its website, Facebook page, Twitter account and on Costa Coffee Club mailings and newsletters within a year of the closing date.
  • 3.6 The winner's name and county are available on request by emailing talktocosta@whitbread.com within 30 days of the closing date.

GENERAL:

  • 4.1 No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted and no bulk entries.
  • 4.2 The promoter reserves the right at any time, in its absolute discretion, to:
    • - verify the eligibility of any participant (including their age and place of residence);
    • - disqualify any participant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions;
    • - disqualify any participant who does not give correct contact details or who makes an entry on someone else's behalf; and
    • - disqualify any entrant posting an entry or a comment to the promoter’s Instagram or Twitter account that is, in the promoter's opinion, inappropriate, offensive or upsetting to other entrants, fans of the promoter or directly aimed at the promoter, or contrary to applicable law, and to remove any such entry or comment.
  • 4.3 Any decision of the promoter in respect of the promotion is final. For questions regarding the promotion, email talktocosta@whitbread.com
  • 4.4 The promoter reserves the right to extend, withdraw, alter or suspend the promotion or these terms and conditions at any time if circumstances beyond its control make this unavoidable.
  • 4.5 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.
  • 4.6 If the promoter fails to comply with these terms and conditions, the Promoter is responsible for loss or damage a participant suffers that is a foreseeable result of the promoter's breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the Promoter's breach or if they were contemplated by the participant and the promoter at the time that the participant made a qualifying purchase pursuant to the promotion.
  • 4.7 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, are governed by English law. However, if you are a resident of Scotland you will still benefit from any mandatory provisions of Scottish law. You can bring legal proceedings in respect of the promotion and these terms and conditions in the English courts. If you live in Scotland you can bring legal proceedings in respect of the promotion and these terms and conditions in either the Scottish or the English courts.
  • 4.8 The promoter is Costa Limited, Whitbread Court, Porz Avenue, Dunstable, Beds, LU5 5XE.
  • 4.9 The promotion is not in any way sponsored, endorsed or administered by, or associated with Instagram or Twitter. Participants acknowledge that Instagram and Twitter shall not have any liability to them in connection with the promotion.

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10% Discount – Book People

Terms & Conditions:

Apply the code TBPCOSTA to your order at checkout and receive an exclusive 10% discount. Promotional code entitles the bearer to a 10% discount on the current thebookpeople.co.uk price. Offer valid for purchases made on www.thebookpeople.co.uk, by 23:59 18/01/18. Offer is limited to one use per customer. thebookpeople.co.uk reserve the right to amend or remove this offer at any time. 10% off hand-picked favourites promotion will be applied when you use the code TBPCOSTA at the checkout.10% off hand-picked favourites promotion ends midnight 18 January 2018. 10% off promotion excludes all books in the Clearance category.10% off promotion applies to hand-picked favourites only. These products are highlighted with the hand-picked star logo. All offers cannot be used in conjunction with any other offer. All offers subject to stock availability. Book People reserves the right to withdraw all offers at any time.

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Christmas Co-Creation 2017

Terms & Conditions:

This promotion is open to selected Costa Coffee Club members who are residents of the UK (excl. Northern Ireland) and over 18 years of age at the time that they enter the promotion, excluding employees of the promoter, its group companies, its agents or anyone professionally connected with the promotion and any member of their respective immediate families. By entering the promotion, all participants will be deemed to have accepted these terms and conditions in full.

To enter the promotion, think of an idea for a festive drink that you would like to see on the 2018 Christmas menu in Costa Coffee stores and submit your recipe and the name for your festive drink to us using the entry form provided between midnight on 28 December 2017 and 11.59pm on 4 January 2018 (the "Promotion Period"). You may enter the promotion as many times as you wish during the Promotion Period, but must submit a new recipe and name for your festive drink each time your enter.

Please note: your festive drink recipe must not include alcohol or nuts.

A panel of judges will select three entries which they believe combine the best recipe and name for a festive drink from all entries received during the Promotion Period. The creator of each of the three shortlisted entries will receive one prize of 10,000 Costa Coffee Club points – enough points to buy a Costa medio drink each day for a month!

In the event that more than one participant submits the same recipe and name for their festive drink and that recipe and name is chosen by the panel of judges as one of the shortlisted entries, the participant who first submitted an eligible entry with that recipe and name will be selected as a finalist.

The three finalists will be notified by email within 10 days of the end of the Promotion Period using the email address that is provided in their Costa Coffee Club account details and will be asked to confirm that they wish to receive their prize.

In the event that the promoter is unable to contact any finalist within 7 days of notification of their shortlisted entry, the promoter reserves the right to award the prize to the next best entry, as chosen by the panel of judges provided that, if the finalist that cannot be contacted is one of several participants who submitted the same recipe and name for their festive drink, the prize shall be awarded to the second participant to submit an eligible entry with that name and recipe.

Each finalist's Costa Coffee Club points will be added to their Costa Coffee Club account within 7–10 days after they have confirmed that they would like to receive the prize.

Costa Coffee Club members will then be given the opportunity to vote for their favourite of the three shortlisted entries.

The finalist whose recipe receives the most votes shall be declared the winner. The winner's recipe idea may feature on the 2018 Christmas menu in selected Costa Coffee stores from November 2018. This is subject to the promoter's absolute discretion.

The winner will be notified by email using the email address that is provided in their promotion entry form and will be asked to confirm that they wish to receive their prize.

In the event that the promoter is unable to contact the winner within 10 days, the promoter may choose the second most popular festive recipe and name from the shortlist as the winner of the prize.

By entering the promotion, you confirm that the recipe and name you submit will be your own original idea, that the ingredients and name for your drink will not be unlawful, offensive or defamatory or derogatory of any person and that the use of the recipe and the name by the promoter will not infringe the rights of any person. If you are one of the three finalists, you also agree to grant the promoter an irrevocable royalty free non-exclusive worldwide licence to use the recipe and name of your drink and agree that you will not grant or permit any other coffee shop operator or other competitor of the promoter the right to use your recipe or name. If you are the winner you acknowledge and agree that, in the event that your festive drink is sold in any Costa Coffee store, you will have no rights in respect of such sales, including any right to share in the revenues generated by such sales.

No cash alternative. Prizes are non-transferable and cannot be resold. Costa Coffee Club points are issued subject to and strictly in accordance with the Costa Coffee Club Membership Terms and Conditions which are available here.

Each finalist and the winner agree to take part in reasonable publicity as may be required by the promoter in respect of the promotion. The promoter reserves the right to publish each finalist's and the winner's name, photograph and county on its website, Facebook page, Twitter account and on Costa Coffee Club mailings and newsletters within a year of the closing date. Each finalist and the winner's name and county are available on request by emailing costacoffee@whitbread.com within 90 days of the end of the Promotion Period. The promoter reserves the right at any time, in its absolute discretion, to:

i. verify the eligibility of any participant (including their age and place of residence);

ii. disqualify any participant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions; and iii. disqualify participants who do not give correct contact details or those who make an entry on someone else's behalf.

If the promoter fails to comply with these terms and conditions, the promoter is responsible for loss or damage you suffer that is a foreseeable result of the promoter's breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter's breach or if they were contemplated by you and the promoter at the time that you entered the promotion.

Any decision of the promoter regarding the promotion is final. For any questions regarding the promotion, email costacoffee@whitbread.com

The promoter reserves the right to extend, withdraw, alter or suspend the promotion at any time if circumstances beyond its control make this unavoidable. All personal data submitted in connection with the promotion will be processed by the promoter for the purposes of administering and managing the promotion and prizes (where applicable) and verifying the eligibility of each participant. The promoter will not use any personal data for any other purposes without the consent of the relevant participant. By participating in the promotion, each participant consents to the use of their personal data in accordance with these terms and conditions.

The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the promotion and these terms and conditions in the English courts. If you live in Scotland you will also benefit from any mandatory provisions of Scottish law and can bring legal proceedings in respect of the promotion and these terms and conditions in either the Scottish or the English courts. Contact us This email is sent from an automated mailing server. We cannot respond to replies sent to this email address. For more information on all things Costa, please contact us.

The promoter is Costa Limited. Registered office address: Whitbread Court, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE. Registered in England and Wales, Registration No: 1270695.

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