Terms & Conditions

See here for full Costa Club membership terms and conditions.

This offer is available until further notice by Costa (the "Promoter") to Costa Club members who are GB residents, over 16 years of age and who have registered to use the Costa Club app (the "App"). All participants will be deemed to have accepted these terms and conditions in full. These terms and conditions should be read, where applicable, together with the Costa Club terms and conditions (the "Costa Club Terms") which can be found here.

  1. Registered members of the Costa Club who have downloaded the App (each a potential "Referrer") can invite a friend ("Recipient") to download the App and join the Costa Club by following the on-screen instructions at the “invite your friends to the app” section of the App. The App will create a unique invitation ("Invite or Invitation") which can be sent to a Recipient by the Referrer. The Invitation contains a link to the App and a unique invitation code for the Recipient. Please note that both a Recipient and a Referrer must have a mobile device with an internet connection which is capable of downloading the App in order to participate.

  2. A Recipient must download the App via the link in the Invitation and (provided they comply with the requirements of the Costa Club Terms) sign up to become a member of the Costa Club.

  3. In order for both the Recipient and the Referrer to receive the benefits set out at paragraph 4 below, the Recipient must:
    a) follow the link provided in the Invitation to download the App;
    b) as part of registering for the Costa Club on the App, provide the unique invitation code from the Invitation at the appropriate part of the sign-up process; and
    c) make a bean earning purchase in accordance with the Costa Club Terms. For the avoidance of doubt, this means the Recipient needs to make a purchase of:
    (i) a handcrafted drink (i.e. any handcrafted drink which is on the menu board at a Costa outlet) from a participating Costa outlet in Great Britain;
    (ii) a bundle deal drink (i.e. any drink which is included in any bundle deal) from a participating Costa outlet in Great Britain;
    (iii) a drink from a Costa Express machine in Great Britain; or
    (iv) any drinks purchased at (i) to (iii) above (inclusive) via Click & Collect and/or Contactless Ordering (see Contactless Ordering and Click & Collect sections of the Costa Club Terms),
    and scan or otherwise use the App when making any purchase referred to at (i) to (iv) above (inclusive) ("Qualifying Purchase").

  4. If the Recipient complies with all of the requirements of paragraph 3 above, both the Recipient and the Referrer will have five (5) beans added to their Costa Club account within 48 hours of the Recipient making a Qualifying Purchase. Costa Club beans are issued strictly in accordance with the Costa Club Terms.

  5. There is no limit to the number of Recipients a Referrer can invite to download the App and register for the Costa Club. However, each Recipient must comply with the Costa Club Terms. For the avoidance of doubt, each person you invite must be a GB resident over 16 years of age and must not already be a member of the Costa Club. Please note that the Costa Club Terms provide that an individual may only register one membership.

  6. No cash alternative. Costa Club beans are non-transferable and cannot be resold.

  7. The Promoter processes your personal data in connection with the offer for the purposes of administering and managing the offer. This processing is in order to fulfil a contract or take steps linked to a contract (and if it is not provided, you may not be able to enter into, or the Promoter may not be able to fulfil, the contract). Additional information about the purposes for which the Promoter processes personal data, how it is processed and data protection rights (including the right to object in circumstances) are set out in the Promoter’s Privacy Policy, a copy of which can be found here.

  8. The Promoter reserves the right to withdraw or amend the terms of this offer at any time. Notice of the withdrawal of the offer or the amendment of its terms will be posted on the App. The withdrawal or amendment of the offer will not affect Referrers or Recipients who have already earned beans in accordance with the terms of the offer before the offer is withdrawn or amended.

  9. The Promoter also reserves the right to withdraw, alter or suspend the offer at any time with or without notice if circumstances beyond its control make this unavoidable.

  10. The Promoter reserves the right at any time, in its absolute discretion to: (i) verify the eligibility of: (a) any Referrer; and (b) each Recipient (including their age and place of residence); and (ii) to disqualify any person found to be abusing or tampering with the operation of the offer or endeavouring to earn beans using fraudulent means including (but not limited to) by: (a) a Recipient registering on the App more than once; (b) a Referrer sharing a unique code to more than one Recipient (via posting the unique code on a website, public forum, public social platforms or on the Costa Club page, for example). Please note however that there is no limit to the number of Recipients a Referrer can invite to download the App and register for the Costa Club, but a Referrer should generate a new unique code for each Recipient; or (c) who the Promoter otherwise believes to have acted in breach of these terms and conditions or the Costa Club Terms.

  11. If the Promoter fails to comply with these terms and conditions, the promoter is responsible for loss or damage you suffer that is a foreseeable result of the Promoter's breach of these terms and conditions or its negligence, but it is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of the promoter's breach or if they were contemplated by you and the promoter at the time that you entered the offer.

  12. Save where required by law, the Promoter accepts no responsibility or liability for any failure to comply with these terms and conditions for reasons beyond its control and accepts no responsibility or liability for any attempt to register with or to log-in the App which is unsuccessful or incomplete for technical or other reasons beyond its control.

  13. The offer and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the offer and these terms and conditions in the English courts. If you live in Scotland you can bring legal proceedings in respect of the offer and these terms and conditions in either the Scottish or the English courts.

  14. The Promoter is Costa Limited. Registered office address: Costa House, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5XE. Registered in England and Wales, Registration No: 1270695, VAT No. 310 0319 75.

  1. Under the Costa Club Membership terms, when you earn eight (8) beans you will receive a ‘Free Drink’ voucher. You are now entitled to share that voucher, if you wish, with a friend through the Costa Club app ‘Gift a Reward’ functionality.

  2. You must be a member of the Costa Club and have the Costa Club app to be able to share the voucher with a friend.

  3. There is no maximum amount of vouchers you are able to share with a friend, however you will only be permitted to share five (5) vouchers with a friend at any one time through the Costa Club app. If you wish to share more, you will need to access the Costa Club app an additional time to make this transfer.

  4. You will be able to share the voucher via social media direct message channels, email or instant messaging.

  5. If you share a voucher with a friend, it will be removed from your Costa Club app once it has been accepted by your friend, and you shall not be entitled to also use that voucher. If you use the voucher prior to it being accepted by your friend in the Costa Club app, your friend will no longer receive the voucher. If you share one voucher with multiple friends, the first friend to enter the code on their Costa Club app will redeem that voucher and it will become unavailable to any others you have shared it with.

  6. If you receive a notification that a friend has shared a voucher with you and you are:
    a) not a Costa Club member, to redeem the voucher, you will be required to: (i) download the Costa Club app; and (b) register as a member of the Costa Club; or
    b) a Costa Club member, the voucher will automatically appear as a ‘Free Drink’ in the rewards section on the Costa Club app.

  7. Once a voucher has been shared with you, you can choose to redeem the voucher or you can transfer the voucher to any other person in accordance with these terms and conditions.

  8. The voucher: (a) cannot be used more than once; (b) is only valid for six months from the date the voucher was issued by Costa; and (c) can only be redeemed against handcrafted drinks purchased in-store at participating Costa outlets.

  9. For further details regarding earning beans and redeeming vouchers, see the full Costa Club Membership terms here.

  10. The promoter reserves the right to amend, suspend or withdraw the promotion at any time without prior notice if circumstances beyond its control make this unavoidable.

  11. The promoter shall not be liable for any failure to comply with these terms and conditions as a consequence of events beyond its reasonable control.

  12. Promoter: Costa Limited, a company incorporated in England with company number 01270695 whose registered office is at Costa Limited, Costa House, 6 Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG and with VAT No. 310 0319 75.

  1. During the period between 1st December 2021 and 17th December 2021, Costa will be uploading one million (1,000,000) free vouchers to a selection of members of the Costa Club, who have the Costa Club app.

  2. Receipt of a free voucher is not guaranteed.

  3. If you receive one of these vouchers, you can choose to redeem the voucher yourself or you can choose to share the voucher with a friend through the Costa Club app.

  4. You will be able to share the voucher via social media direct message channels, email or instant messaging.

  5. There is no maximum amount of vouchers you are able to share with a friend, however you will only be permitted to share five (5) vouchers with a friend at any one time through the Costa Club app. If you wish to share more, you will need to access the Costa Club app an additional time to make this transfer.

  6. If you share a voucher with a friend, it will be removed from your Costa Club app once it has been accepted by your friend, and you shall not be entitled to also use that voucher. If you use the voucher prior to it being accepted by your friend in the Costa Club app, your friend will no longer receive the voucher.

  7. If you receive a notification that a friend has shared a voucher with you and you are:
    a) not a Costa Club member, to redeem the voucher, you will be required to: (i) download the Costa Club app; and (b) register as a member of the Costa Club; or
    b) a Costa Club member, the voucher will automatically appear in the rewards section on the Costa Club app.

  8. Once a voucher has been shared with you, you can choose to redeem the voucher or you can transfer the voucher to any other person in accordance with these terms and conditions.

  9. The voucher: (a) cannot be used more than once; (b) is only valid for four (4) weeks from the date the voucher is issued; and (c) can only be redeemed against handcrafted drinks purchased in-store at participating Costa outlets.

  10. For further details regarding redeeming vouchers, see the full Costa Club Membership terms here.

  11. The promoter reserves the right to amend, suspend or withdraw the promotion at any time without prior notice if circumstances beyond its control make this unavoidable.

  12. The promoter shall not be liable for any failure to comply with these terms and conditions as a consequence of events beyond its reasonable control.

  13. Promoter: Costa Limited, a company incorporated in England with company number 01270695 whose registered office is at Costa Limited, Costa House, 6 Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG and with VAT No. 310 0319 75.

We love bringing you the latest news, exclusive offers and hot competitions, but if you’d rather not hear from us anymore, you can unsubscribe.

Or alternatively please contact on our customer services team at costacoffeeclub@costacoffee.com.

  • Costa Coffee is available on Uber Eats, Deliveroo and Just Eat. Visit Uber Eats, Deliveroo and Just Eat for more delivery information.

  • Costa Club Beans cannot be earned or redeemed against Uber Eats, Deliveroo and Just Eat orders.

See here for a full list of Costa Express Iced machines Bristol locations.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

1. The Promoter: Costa Express Limited (company number 03145187), 3 Knaves Beech, Loudwater, High Wycombe, Buckinghamshire, HP10 9QR.

2. Eligibility: This prize promotion is open to UK (excluding Northern Ireland) residents aged 16 years or over only excluding employees and their immediate families of the Promoter, associated agents, or anyone professionally connected with the prize promotion.

3. Promotional Period: The prize draw opens at 00:01 on 1st December 2021 and closes at 23:59 on 22nd December 2021.

4. Entry Instructions:
a. Purchase a qualifying Costa Express product in a participating outlet or purchase a qualifying Costa product in a participating ‘We’re Serving’ outlet during the Promotional Period. Please see the list of qualifying products in section 6 below.
b. Scan the QR code found on either supporting point of sale or the Costa Express machines screens before 23:59 on 22nd December 2021.
c. Upon scanning the QR code this will direct to www.costachristmasgift.co.uk.
d. Enter your details and upload a photo of your proof of purchase.
e. You will be emailed a link to verify your email address. Once the email is verified you will have been successfully entered into the promotion.
f. Please retain your receipt as proof of purchase. This must indicate the product purchased, date, time and outlet.
g. Without proof of purchase, claims cannot be verified and will be void.

5. Qualifying products:
The qualifying products for this prize promotion are:
(a) Any Costa Express product that is dispensed by a Costa Express machine.
(b) Any Costa beverage served at a We’re Serving outlet.

6. Participants must have a mobile phone or tablet device with an enabled camera to enter by scanning the QR code. Participants must have access to an internet connection via a WIFI connection or cellular connection. Website is accessible 24 hours a day until 23:59 on the closing date. Ask the bill payer before accessing internet connection. If you enter after the closing date, you will not be entered. Take care when entering details; the Promoter is not responsible for mistypes. If you are unable to access the website, please check with your network operator first. The Promoter does not accept responsibility for entries or claims that are delayed or not received due to transmission, network connection or software problems, or any other reason beyond the Promoter’s control.

7. Participants must have a mobile phone or tablet device with an enabled camera to enter by scanning the QR code. Participants must have access to an internet connection via a WIFI connection or cellular connection. Website is accessible 24 hours a day until 23:59 on the closing date. Ask the bill payer before accessing internet connection. If you enter after the closing date, you will not be entered. Take care when entering details; the Promoter is not responsible for mistypes. If you are unable to access the website, please check with your network operator first. The Promoter does not accept responsibility for entries or claims that are delayed or not received due to transmission, network connection or software problems, or any other reason beyond the Promoter’s control.

8. No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified. If it becomes apparent that either a participant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data; using multiple mobile phone numbers; using multiple postal addresses; acting fraudulently or dishonestly in the opinion of the Promoter; using identities other than their own; creating fake identities or using any other automated or manual means to increase that participant's or a household’s entries or otherwise acting in violation of these terms, the participants and their household will be disqualified, and any prize entitlement will be void.

9. Proof of purchase will not be accepted as proof of entry. No responsibility can be accepted for incomplete entries, lost due to technical reasons, corrupted, delayed or not received for whatsoever reason.

10. Prizes: The prizes and number of winners for each prize are as follows:

£1,500 Last Minute Gift Card
5 x Winners

£1,000 Cash Prize
5 x Winners

£50 Amazon.co.uk Gift Card
20 x Winners

£50 Argos eGift card
20 x Winners

£5 Just Eat Gift Card
50 x Winners

£5 Costa eGift Card
500 x Winners

Ember Temperature Control Mug2 10oz (Black/White)
25 x Winners

Sony 2ich Single Soundbar with Bluetooth® technology
25 x Winners

Apple AirPods (Gen2) with Wired Charging Case
25 x Winners

Sennheiser HD458BT Red Ltd Edtn
25 x Winners

Krups Nespresso Vertuo Plus Black
50 x Winners

Majority Little Shelford DAB Radio + Speaker
50 x Winners

Veho MZ4 Bluetooth Wireless Speaker
100 x Winners

Belkin BOOST↑CHARGE™ Power Bank + PlayStand
100 x Winners

Costa Reusable Cup
100 x Winners

Costa Hot Chocolate
200 x Winners

Fitbit Luxe
25 x Winners

Bose Sport Earbuds
20 x Winners

10.1 Usage, redemption and any form of claims related to the Last Minute Gift Cards are bound by the separate terms and conditions of those vouchers outlined by Last Minute.
10.2 Winners , are required to submit valid identification and full bank account details, including Account number and Sort Code to receive cash prize.
Payment will be made in GBP via a BACS transfer (electronic payment system) by an approved 3rd party supplier. Payment will take minimum 3 days to clear.
10.3 Usage, redemption and any form of claims related to the Amazon.co.uk Gift Cards are bound by the separate terms and conditions of those vouchers outlined by Amazon.co.uk, see www.amazon.co.uk/gc-legal.
10.4 Usage, redemption and any form of claims related to the Argos eGift Cards are bound by the separate terms and conditions of those vouchers outlined by Argos.
10.5 Usage, redemption and any form of claims related to the Just Eat Gift Cards are bound by the separate terms and conditions of those vouchers outlined by Just Eat, see giftcards.just-eat.co.uk/terms-and-conditions.
10.6 Usage, redemption and any form of claims related to the Costa eGift Cards are bound by the separate terms and conditions of those vouchers outlined by Costa.
10.7 Following delivery the Promoter is not liable for quality issues or product lifecycle limitations that may arise from any prize.
10.8 All costs and expenses not included within the prize are the responsibility of the winner.

11. Winner Selection: The winners will be drawn using a random number generator within 28 working days of the closing date.

12. Winner Notification: The winners will be notified within 28 working days of the closing date. It is the responsibility of the participant to ensure that they respond to the winner notification, by emailing the address provided at the point of notification. If a winner does not respond within the initial 7 days, an alternative winner will be drawn at random. The Promoter cannot be held responsible for the winners failing to supply accurate information which affects prize acceptance or delivery of their prize.

13. Delivery of prizes: The relevant prize will be: (a) sent to the winner’s home address (if a physical prize); (b) sent to the winner’s email address (if an eGift Card); or (c) transferred into the winner’s bank account (if a cash prize), within [30] days of confirming their address details to the Promoter.

14. The Promoter’s decision is final and binding. For questions regarding the promotion, email costafeedback@costacoffee.com.

15. The prize must be accepted as offered by the named winner. There is no cash or alternative prize, in whole or part. The prize is not transferable. Sale of the prize for profit is prohibited and may constitute fraud.

16. The Promoter reserves the right to provide alternative prizes of equal or greater value should circumstances outside its control make this necessary.

17. The Promoter reserves the right to verify the winners and ask for proof of purchase, identity, age and address and to withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions.

18. The Promoter reserves the right, at its sole discretion, to eliminate or disqualify any entries or entrants that it regards as being in breach of these terms and conditions or the spirit of the Promotion. Those who try and circumvent the entry process and/or entry instructions by any method, will be disqualified and any prize award will be void.

19. The Promoter is not responsible for any loss or damage that is not foreseeable.

20. The Promoter reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this Promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment. Such circumstances include, but are not limited to: industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Promoter.

21. The application and interpretation of these terms and conditions shall be governed by the law of England. You can bring legal proceedings in respect of the promotion and these terms and conditions in the courts of England and Wales. If you live in Scotland you can bring legal proceedings in respect of the Promotion and these terms and conditions in either the Scottish or the English courts.

22. By entering the promotion, each participant gives the Promoter permission to publish their surname and county of residence if they are a winner. The surname and county of the winners will also be made available to anyone who requests this within 3 months of the closing date. Participants may request their name and county is not published in the event they win. Please note that the Promoter will nonetheless be required to provide the names of all prize winners to the Advertising Standard Authority if requested to do so.

23. Your data will be passed onto a third-party fulfilment service provider to administer the prize. Your details will not be passed onto any third party for any other purpose without prior consent. This data will be kept secure and under the requirements of the Data Protection Act 2018. Entrants' data will be used and held per the Promoter's Privacy Policy, a copy of which can be found here: www.costa.co.uk/privacy-policy.


Visit the Costa Gifting website for full terms and conditions.

For corporate customers wishing to purchase a Business Gift Card, click here for full terms.

Costa Coffee has been voted the ‘Nation’s Favourite’ coffee shop for the 11th year in a row by Allegra’s independent panel of consumers. The question ‘What is your favourite coffee shop?’ was asked of 5,022 UK consumers with 52% citing Costa Coffee as their preferred café.

For a list of stores participating in the Chatty Café scheme please see here. More information can be found here: thechattycafescheme.co.uk.

Buy either British Smoked Bacon Bap, British Pork Sausage Bap, Free Range Egg, Mushroom & Spinach Bap or Vegan Bac'n Bap for £2 when you buy any medium or large hot drink or flat family until 11am.

  1. Buy any Costa Medium or Large hot or cold iced drink (including any drink from our Flat Family range and the seasonal range) before 11am in one of our participating UK stores and you can purchase a British Smoked Bacon Bap, British Pork Sausage Bap, Free Range Egg, Mushroom & Spinach Bap or Vegan Bac'n Bap for £2.

  2. Purchase of the qualifying drink and British Smoked Bacon Bap, British Pork Sausage Bap, Free Range Egg, Mushroom & Spinach Bap or Vegan Bac'n Bap must be made together in the same transaction.

  3. Any additional syrups, coffee shots, toppings, coffee and milk upgrades or alternatives or sauces and condiments that do not come as standard will be charged at their usual price.

  4. Breakfast bundle available before 11am in participating UK stores from Wednesday 3rd November to Wednesday 29th December 2021 inclusive. Subject to availability. For a list of non-participating stores see here.

  5. Offer does not apply to pre-packaged drinks, alcoholic beverages or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets.

  6. This offer cannot be exchanged for cash or used with any other offer, promotion, but Costa Coffee Club members can use digital vouches and will still receive Costa Club beans on their beverage purchase. Costa Club beans cannot be redeemed against this offer.

  7. This offer is not available through our Delivery, Click & Collect, or Order at Table services or Airport outlets.

  8. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.

  9. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Buy either a Plain Croissant, 2 slices of Toast for £1 when you buy any medium or large hot drink until 11am.

  1. Buy any Costa Medium or Large hot or cold iced drink (including the seasonal range) or any drink from our Flat Family range before 11am in one of our participating UK stores and you can purchase either a Plain Croissant or Toast for £1.

  2. Purchase of the qualifying drink, Plain Croissant or Toast must be made together in the same transaction.

  3. Any additional syrups, coffee shots, toppings or coffee and milk upgrades or alternatives that do not come as standard with the eligible drink purchased will be charged at full price.

  4. Offer includes up to 3 portions of butter or sunflower spread with the Plain Croissant or Toast. All compotes and condiments, (i.e. honey, jam, Nutella, marmalade, Marmite) will be charged at their usual retail price.

  5. Offer available before 11am in participating UK stores from 2nd September to 1st November 2021 inclusive. Subject to availability. For a list of non-participating stores see here.

  6. This offer cannot be exchanged for cash or used with any other offer, promotion, but Costa Coffee Club members can use digital vouches and will still receive Costa Club beans on their beverage purchase. Costa Club beans cannot be redeemed against this offer.

  7. Offer does not apply to pre-packaged drinks, alcoholic beverages or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets.

  8. This offer is not available through our Delivery, Click & Collect, or Order at Table services or Airport outlets.

  9. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.

Buy selected impulse lines at 2 for £2 available in store from Thursday 2nd September to 29th December 2021. Subject to availability. This offer cannot be used in conjunction with any other discount or voucher featuring these products.

  1. Buy selected impulse lines 2 for £2 available in store from Thursday 2nd September to 29th December 2021. Choose from Stem Ginger Biscuits, Fruit & Oat Biscuits, Biscotti, Balocco Cocoa Snack Wafer, Balocco Vanilla Snack Wafer, Natural Mixed Nuts, Protein Nut Mix, Milk Chocolate Raisins, Caramel Waffles, Honey Roasted Nuts, Jammy Shortbread, Triple Chocolate Biscuits. Subject to availability. For a list of participating stores see here.

  2. This promotion cannot be exchanged for cash or used with any other discount or voucher, Costa Club members will not be able to receive or redeem Costa Club Beans on this purchase.

  3. This promotion is not available through our Delivery, Click & Collect, or Order at Table services.

  4. This promotion is non-transferable, has no cash value and no cash alternative is available.

  5. Costa reserves the right to amend, suspend or withdraw this promotion at any time without prior notice if circumstances beyond its control make this unavoidable.

  6. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Buy selected crisp or popcorn lines at 2 for £1.50 available in store from Thursday 2nd September to 29th December 2021. Subject to availability. This offer cannot be used in conjunction with any other discount or voucher featuring these products.

  1. Buy selected crisp or popcorn lines 2 for £1.50 available in store from Thursday 2nd September to 29th December 2021. Choose from Burts Thai Sweet Chilli Crisps, Burts Mature Cheddar & Spring Onion Crisps, Burts Sea Salt Crisps, Burts Sea Salt & Malt Vinegar, Sweet Chilli Rice Cakes , Pigs in Blankets Crisps, Cheddar & Black Pepper Mini Flatbreads, Pom Bear Original, Propercorn Sweet & Salty Popcorn, Properchips Barbeque, Properchips Sour Cream & Chive. Subject to availability. For a list of participating stores see here.

  2. This promotion cannot be exchanged for cash or used with any other discount or voucher, Costa Costa Club members will not be able to receive or redeem Costa Club Beans on this purchase.

  3. This promotion is not available through our Delivery, Click & Collect, or Order at Table services.

  4. This promotion is non-transferable, has no cash value and no cash alternative is available.

  5. Costa reserves the right to amend, suspend or withdraw this promotion at any time without prior notice if circumstances beyond its control make this unavoidable.

  6. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Click here for full Costa Book Awards terms and conditions.

Click here for full Costa Short Story Awards terms and conditions.

Listen & Learn 2. Costa Feedback - £50 Amazon Gift Card Terms & Conditions

1. Who can enter:

  • 1.1 The promotion is open to residents of England, Scotland and Wales who are aged 18 or over when they enter the promotion, excluding employees of Costa Coffee and its subcontractors, subsidiaries and anyone professionally connected with the promotion and their immediate families.

2. How to enter:

  • 2.1 There is no purchase necessary to enter the promotion. To enter the promotion you must provide feedback on your store visit by visiting feedbacktocosta.co.uk and following the instructions. Once your feedback has been received (including your contact details, where requested) you will automatically be entered into the promotion.

  • 2.2 Your data will be used only by Costa for the purposes of administering the promotion and by Clarabridge for the collection of feedback responses.

  • 2.3 Text messages will be charged at your standard network rate and your mobile number will not be disclosed to any third parties for marketing purposes.

  • 2.4 Only one entry per person per month is allowed; multiple entries from individuals will not be permitted.

  • 2.5 The promotional period will run from 00:00 on 03 January 2021 until 23:59 on 31 December 2021.

3. Selection and prize details:

  • 3.1 On or before the first Friday of each month following the month in respect of which entries are received, a winner will be drawn at random by computer for the preceding month. Each winner will be notified that they have won by email within two weeks of the relevant draw. There will be two winners every month.

  • 3.2 Each winner will a £50 amazon voucher.

  • 3.3 There is no cash or other alternative prize available, except that in the event of circumstances outside of its control the promoter reserves the right to provide a similar alternative prize of equal or greater value. If a winner cannot be contacted within four weeks after the promoter first tries to contact them in accordance with paragraph 3.1, the promoter reserves the right to withdraw that winner's prize and award that prize to an alternative winner drawn at random by computer from the participants who participated in the relevant draw.

4. Other terms:

  • 4.1 The promoter cannot accept responsibility for any difficulties in entering or any entries that are not included in the draw for any reason whatsoever.

  • 4.2 The winner may be required to participate in in reasonable publicity as may be required by the promoter in respect of the promotion.

  • 4.3 The name and county of the winner will be available by writing to Customer Feedback Competition, Customer Services, Costa Limited, Houghton Hall Business Park, Porz Avenue, Dunstable, LU5 5YG.

  • 4.4 The promoter reserves the right at any time, in its absolute discretion, to:

    • i.verify the eligibility of any entrant (including their age and place of residence);

    • ii.disqualify any entrant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means, or who the promoter believes to have acted in breach of these terms and conditions; and

    • iii.disqualify entrants who do not give correct contact details or those who make an entry on someone else's behalf.

  • 4.5 To the fullest extent permitted by law, the promoter excludes liability for any losses, damages or claims incurred by any person in connection with the promotion or receipt or misuse of any prize.

  • 4.6 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which for technical or other reasons is unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.

  • 4.7 The promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Each participant irrevocably agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the promotion or these terms and conditions.

  • 4.8 The promoter is: Costa Limited, Houghton Hall Business Park, Porz Avenue, Dunstable, Bedfordshire, LU5 5YG

Registration page

The Terms and Conditions for the Costa Coffee BURT Reusable Cup Scheme (the "Scheme") and the End User Licence Agreement for the website application (the "App") are set out below (together the "Agreement").

When you register to use the App and sign up to the Scheme, you enter into a contract with Costa Limited, Costa House, Houghton Hall Business Park, Porz Avenue, Houghton Regis, Dunstable, Bedfordshire, LU5 5YG ("Costa", "we" or "us"). This contract confirms that, in return for being given access to the App and the Scheme, you will access and use the App, the Scheme and the information available through the App, strictly in accordance with the terms of the Agreement.

By clicking “Accept" below, you acknowledge that you have read, understand, and agree to the terms of the Agreement.

User Log-In page

The terms of use for the website application and the Costa Coffee BURT Reusable Cup Scheme are set out below (the "Agreement"). By clicking “Accept", you acknowledge that you have read, understand, and agree to the terms of the Agreement.

Costa Coffee BURT Reusable Cup Scheme - Terms and Conditions

These Terms and Conditions and the End User Licence Agreement (together the "Agreement"), apply to your membership of the Costa Coffee BURT Reusable Cup Scheme ("Scheme") and your use of the Costa Coffee BURT Reusable Cup Scheme website application available at www.costaburt.com ("App").

The Agreement governs the relationship between Costa Limited, a company incorporated in England with company number 01270695 whose registered office is at Costa Limited, Costa House, Houghton Hall Business Park, Porz Avenue, Houghton Regis, Dunstable, Bedfordshire, LU5 5YG ("Costa", "we" or "us") and you in respect of your membership of the Scheme. Use by you of the App and Scheme will constitute acceptance by you of this Agreement. This Agreement overrides any statements on the App if they are different. You must therefore read it carefully. Please print a copy of this Agreement for your records. If there is anything you do not understand, please reach out to our Customer Services team by submitting a query through our contact form which can be found here.

Becoming a member and activating your Reusable Cup

You can become a member of the Scheme by registering an account on the App (your "Account"). Your use of the App is subject at all times to the End User Licence Agreement for the App, which is available here.

Once you have registered an Account, you must activate a reusable Costa coffee cup ("Reusable Cup") via the App and pay a fee of £5 using your credit or debit card ("Participation Fee"). This will then enable you to receive either a 12oz or 16oz Reusable Cup (subject to availability) when purchasing any Costa drink in a participating Costa outlet in Great Britain. See below for a list of participating Costa outlets:

  • Braehead

  • Buchanan Galleries

  • Coatbridge Caldeen Road DT

  • Glasgow Bothwell Street

  • Glasgow Central

  • Glasgow Clarkston

  • Glasgow George House

  • Glasgow Pacific Quay (currently closed)

  • Glasgow Partick Station (currently closed)

  • Glasgow Sauchiehall

  • Glasgow St Enochs

  • Glasgow St Vincent Street

  • Next Braehead

  • Royal Exchange Square

We will refund your Participation Fee in accordance with the terms of this Agreement. For further information, please see the section titled "Expiry and Cancellation" below.
Your membership of the Scheme can only be registered in the name of an individual and you can only register one membership per email address.

Participating in the Scheme

Once you have registered your Account, activated your Reusable Cup via the App and paid the Participation Fee, you will be entitled to receive a Reusable Cup provided you have completed the following steps:

(i) you will need to request a Reusable Cup from a participating Costa outlet when purchasing a Costa drink; and
(ii) once you have received your Reusable Cup from the relevant participating Costa outlet, you will need to scan (i) the QR Code on the Reusable Cup; and (ii) the participating Costa outlet's QR Code to link the Reusable Cup to your Account.

If you are already in receipt of a Reusable Cup, you will receive a replacement Reusable Cup provided you have completed the following steps:

(i) you must scan (i) the QR Code on the Reusable Cup that you want to return; and
(ii) the participating Costa outlet's QR Code to remove the Reusable Cup from your Account
(ii) return the Reusable Cup to the relevant participating Costa outlet; and
(iii) once you have received a replacement Reusable Cup from the relevant participating Costa outlet, you will need to scan (i) the QR Code on the replacement Reusable Cup; and (ii) the participating Costa outlet's QR Code to link the replacement Reusable Cup to your account.

Expiry and Cancellation

The Scheme ends on the 29 March 2022 at which your membership shall expire. On expiry of your membership you can either keep or return the Reusable Cup to a participating Costa outlet. You will not receive a refund of your Participation Fee on expiry of your membership.

You can claim a refund of your Participation Fee within 28 days of payment being taken (the "Refund Period"). If you request a refund in the Refund Period, you will still be a member of the Scheme but you will not have an active Reusable Cup associated with your Account. You will need to return the Reusable Cup you a participating Costa outlet before a refund can be made. After the Refund Period has elapsed, you can no longer claim a refund of your Participation Fee.

You may forfeit your Participation Fee if you are in the Refund Period, and/or we may suspend your Account if you are in breach of this Agreement, if we have reasonable grounds to suspect that you are engaged in fraudulent or other criminal activities relating to us or the App, or if you supply false or misleading information to us.

Changes to your details

If you need to change any of the details you provided when you registered, please either:

(i) update your details through the App; or
(ii) reach out to our Customer Services team by submitting a query through our contact form which can be found here.

Loss, theft, damage

If your Reusable Cup is damaged or stolen we will only replace your Reusable Cup on payment of an additional Participation Fee. Circumstances in which we may determine, in our sole discretion, that we will not replace your Reusable Cup include where we reasonably believe that the notified incident has been caused by your breach of this Agreement or if there are reasonable grounds for suspecting that you are or have been engaged in fraudulent or other unlawful conduct in relation to your membership.

If your Reusable Cup is faulty we may, in our sole discretion, replace your Reusable Cup at no extra charge. In order to receive a replacement Reusable Cup, please return the faulty Reusable Cup to a participating Costa outlet.

Complaints procedure

Complaints regarding any element of your Membership should be directed to our Customer Services team by submitting your complaint through our contact form which can be found here. All complaints will be subject to the Costa Complaints Procedure which will be provided to you on your request.

Customer Services

If you need assistance or if you have any enquiry relating to your Membership, please reach out to our Customer Services team by submitting a query through our contact form which can be found here.

Data protection and privacy

While registering to become a member through the App, you will be asked to provide certain personal information, including your name, address and contact details. We are committed to maintaining the security of your personal information in accordance with the requirements of relevant Data Protection laws and will take all reasonable steps to ensure that your personal data is kept secure against unauthorised access, loss, disclosure or destruction.

Our Privacy Policy will apply whenever you provide us with personal information.

Liability of Costa

If Costa fails to comply with this Agreement, it is responsible for loss or damage you suffer that is a foreseeable result of its breach or of its negligence. Costa is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if was an obvious consequence of Costa's breach or if it was contemplated by Costa and you at the time that you became a member of the Scheme and agreed to be bound by this Agreement.

Costa shall not be held liable for any default resulting directly or indirectly from any cause beyond our control, including but not limited to, failure of network services and failure of data processing systems.

Your rights as a consumer

As a consumer you have legal rights in relation to goods that are not of a satisfactory quality or fit for purpose and services not carried out with reasonable care and skill. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards Office. Nothing in this Agreement will affect these legal rights.

Variation

We reserve the right to amend or waive any provision of this Agreement from time to time and at any time, or to terminate the Scheme (and therefore your membership of the Scheme) on reasonable notice. You should check this page of the App from time to time to take note of any changes we make, as they are binding on you from the date that we make them.

Assignment

We may transfer the benefit of this Agreement to any other company in the same group of companies as Costa. If we assign the benefit of this Agreement, your rights will not be affected.

Governing law and jurisdiction

This Agreement is governed by English law. Any proceedings in relation to this Agreement (whether contractual or non-contractual) shall be subject to the exclusive jurisdiction of the English courts, save that if you are resident in either Scotland or Northern Ireland, we will bring proceedings in the Scottish or Northern Irish courts (as applicable) and you may bring proceedings in either the Scottish or Northern Irish courts (as applicable) or the English courts.

Language and filing

This Agreement is only available in the English language, and we will not file any copy of this Agreement.

*Calls Charged at National Rate

Introduction: These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participation instructions are deemed to form part of the Terms and Conditions and by participating, all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.

Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

Eligibility: This promotion is open to UK residents aged 16 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.

Max one reward per person per event.

No purchase is necessary to participate.

Costa Club Membership is required.

Internet access is required to reveal exact date, time and location of each roadshow at www.costa.co.uk/our-coffees/costa-van and Costa Coffee social media platforms where a relevant social media account will be required.

Promotional Period: The Great Costa Coffee Christmas Giveaway will take place on 33 days between 11/11/2021 to 24/12/2021.

The roadshow event & giveaway will take place at 33 locations nationwide across the UK, one location per day on 33 individual days. The exact date, time and location of each event will be published on www.costa.co.uk/our-coffees/costa-van and Costa Coffee social media platforms 24 hours prior to each event taking place. It is the participants responsibility to check the date and location of each event.

Reward Giveaway: Each bauble picked has been colour coded to receive one of the following giveaway types:

  • Type 5 giveaway valued to £5 - 220 available per day.
    Rewards include: Costa Mince Pie, Costa Christmas Cake, Costa At Home Premium Instant Coffee, Costa At Home Hot Chocolate,

  • Type 4 giveaway valued to £10 - 125 available per day.
    Rewards include: 5KG tin of Quality Street, Costa Gold Glitter reusable cups

  • Type 3 giveaway valued to £25 - 34 available per day.
    Rewards include: £20 Waterstone book voucher, VonShef cafetieres, £20 Dobbies gift card, Cocktail Kits and Belkin wireless chargers

  • Type 2 giveaway valued to £100 - 20 available per day.
    Rewards include: VonShef Espresso Machines, Christmas Trees, Amazon Echo Dots, Lego Sets, £50 Dobbies vouchers, Odeon Family Day Out, Luxury Christmas Crackers and more.

  • Type 1 prizes valued to £500 - 1 available per day.
    Rewards include: Apple Watch, Nintendo Switch, Christmas Lunch on Us (£300 voucher), Odeon Limitless Vouchers

  • There are 400 rewards to give away per day with 13,200 rewards available in total.

Winners of a Tier 1 or Tier 2 prize will be required to provide their name and home postcode or email address. This information will be used as proof of receipt and will not be shared for any other reason.

No cash or other alternative rewards will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar reward of equal or greater value.

Covid-19: If this promotion is delayed or affected due to the continuing Covid-19 pandemic and resulting Government restrictions, the Promoter will provide updated information via the website and Costa Coffee social media channels of any changes to the promotion.

Verification: The Promoter reserves the right to verify the age of all participants to ensure eligibility. The Promoter reserves the right to refuse to award a reward or withdraw reward entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or claimed using fraudulent means.

Numerous factors outside the control of the Promoter may interfere with the operation of social media platforms. The Promoter does not therefore guarantee continuous, uninterrupted, or secure access to these websites.

This promotion is in no way sponsored, endorsed, or administered by, or associated with any social media platform. By participating, all participants accept that they have no claim against any social media channel. By entering the promotion, all participants agree to a complete liability release for all social media channels.

The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise which may restrict, delay, or prevent a participant’s participation in the promotion.

Liability: If for any reason any aspect of this promotion is not capable of running as planned, including by reason of tampering, unauthorised intervention, fraud, technical failures, or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected rewards.

If an act, omission, event, or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using a reward, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

If any of these clauses should be determined to be illegal, invalid, or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into.

Any question concerning the legal interpretation of the rules will be based on English law and the Courts of England and Wales will have exclusive jurisdiction unless you live in another part of the UK, in which case your local courts will have jurisdiction.

Data protection: The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. You acknowledge that the Promoter may pass such information to its third-party agency, solely for the purposes of administering the promotion. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. See our Privacy Policy for the Promoter’s Privacy Policy. Data will be stored for a maximum of 90 days after the close of the promotion and will then deleted. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to costacoffee@circleagency.co.uk. By participating in the promotion, you agree to the use of your personal data as described here.

1. INTRODUCTION

  • 1.1. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. By entering the prize draw (the "Promotion"), all participants will be deemed to have accepted these Terms and Conditions in full. All entry instructions form part of these Terms and Conditions. Please retain a copy for your information.

  • 1.2 The promoter is Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

  • 1.3. The Promotion is open to residents of the UK aged 18 or over at the date on which they enter the promotion.

  • 1.4. Entry to the Promotion opens at 09:00 UK time on Friday 3rd December 2021 and closes at 12:00 UK time on Monday 6th December 2021, (the “Promotion Period”). No entries received after the Promotion Period has ended will be eligible to win the prize.

  • 1.5. Internet access required.

  • 1.6. No purchase necessary.

2. ENTRY TO THE PROMOTION

  • 2.1 Visit Costa Coffee on Twitter, find the post advertising this competition and comment underneath the Promotional Post, telling us what your favourite Costa Coffee order is.

  • 2.2 Only the entrant who has made the comment to the Promotion will be entered into the prize draw. Anyone trying to circumvent this rule by using alternative details including but not limited to creating multiple accounts will be disqualified from this promotion.

  • 2.3 Internet access is required, and entrants must have an active Instagram account. If you do not have an account, you will need to create one to participate – you will require an active email address to do this.

  • 2.4 You must continue to keep your social media account on a public setting for 4 weeks after the end of the Promotion Period to be contacted if you are selected as a winner.

  • 2.5 Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.

  • 2.6 The Promoter monitors responses to this promotion and if any responses or any previous posts made by an entrant are, or could be regarded, as being disrespectful towards other members of the Instagram community or which contain anything which is likely to, or could cause offence or distress will be removed from the promotion.

  • 2.7 Participants’ entries will be deemed invalid if any post:
    • contains defamatory, malicious, indecent or other inappropriate content;
    • includes the names of any individual without their express permission;
    • in the reasonable opinion of the Promoter, cause any widespread or serious offense (taking into account prevailing community views or standards);
    • contains content deemed socially irresponsible or likely to breach the CAP Cod

3. THE PRIZES

  • 3.1 5 Bundles of Christmas Gift Sets. Each bundle will consist of 1x Biscuit Selection Gift set, x1 Gingerbread House, x1 Italian Cake Selection Gift Set and x1 tin of Costa Coffee Premium Instant Coffee.

  • No cash or other alternative prize will be provided in whole or in part, except that in the event of circumstances outside of its control the Promoter reserves the right to substitute a similar prize or part of the prize of equal or greater value. The prize is non-transferable.

4. WINNERS

  • 4.1 Five winners will be selected at random from all eligible entries by computer process by 12:00PM UK time on Monday 6th December 2021.

  • 4.2 The winner will be notified via Twitter by direct message to the account they entered and liaise with Costa Coffee social team on final details.

  • 4.3 The winners will be contacted by direct message on Twitter by Costa Coffee within 1 day and will have 2 days to confirm details (name, email address and postal address) in order to claim prize. In the case that they do not respond in time or are ineligible another winner will be selected using the same methodology as above. The process will repeat until an eligible winner is able to claim the prize.

  • 4.4. Entrants are encouraged to monitor their Instagram account during this time in case they are the winner.

5. CONDITIONS

  • 5.1 In the event that we are unable to contact a winner within 2 working days of the draw, the prize is rejected or the winner is ineligible, we reserve the right to award the prize to an alternative winner selected at random by computer from all remaining eligible entries. The process will repeat until an eligible winner is able to claim the prize. Entrants are encouraged to monitor their Instagram account during this time in case they are the winner.

  • 5.2 The prize will be delivered by post within 5 working days from a valid acceptance of the prize.

  • 5.3 Should the prize be unavailable due to circumstances beyond our control, no prize will be issued.

  • 5.4 If fulfilment or any element of this promotion is delayed or affected due to the continuing Covid-19 pandemic and resulting Government restrictions, all entrants affected will be contacted by the Promoter and kept updated of any unavoidable changes to the promotion or prize.

  • 5.5 It is the responsibility of the entrant to provide correct, up-to-date details when accepting the prize. The Promoter cannot be held responsible for winner’s failing to supply accurate information which affects prize acceptance or fulfilment of their prize.

  • 5.6 No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices are permitted, and no bulk entries.

  • 5.7 All costs and expenses not included within the prizes and are the responsibility of the winner(s).

  • 5.8 Costa reserves the right at any time, in its absolute discretion, to:

  • 5.9 verify the eligibility of any participant (including their age and place of residence);

  • 5.10 disqualify any participant found to be abusing or tampering with the operation of the Promotion or entering/winning using fraudulent means, or who the promoter believes to have acted in breach of these Terms and Conditions.

  • 5.11 disqualify participants who do not give correct contact details or those who make an entry on someone else's behalf

6. LIABILITY

  • 6.1 Except as otherwise required by applicable law, the promoter accepts no responsibility or liability for any entry or claim which, for technical or other reasons, is unsuccessful, incomplete, lost, late, damaged, corrupted, or misdirected. The promoter shall not be liable for a failure to fulfil this Promotion or for any breach of these Terms and Conditions caused by events or circumstances beyond its reasonable control.

  • 6.2 The promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

7. GENERAL

  • 7.1 Any decision of the promoter in respect of the Promotion is final. For questions regarding the Promotion, email costafeedback@costacoffee.com.

  • 7.2 Numerous factors outside the control of the promoter may interfere with the operation of Twitter. The promoter does not therefore guarantee continuous, uninterrupted, or secure access to this website.

  • 7.3 This promotion is in no way sponsored, endorsed or administered by, or associated with Twitter. By entering the promotion, all participants accept that they have no claim against Twitter. By entering the promotion, all participants agree to a complete liability release for Twitter.

  • 7.17.4 Any tax liability arising from receipt of the prize will be the responsibility of the recipient.

  • 7.27.5 In the event of circumstances outside the reasonable control of the promoter, or otherwise where fraud, abuse, and/or an error affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment The promoter reserves the right to extend, withdraw, alter or suspend the Promotion or these terms and conditions at any time if circumstances beyond its control make this unavoidable.

  • 7.37.7 The promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the promotion.

  • 7.47.8 All personal data submitted in connection with the Promotion will be processed by the promoter for the purposes of administering and managing the Promotion and prizes (where applicable) and verifying the eligibility of each participant. You acknowledge that the promoter may pass such information to its third-party agency, solely for the purposes of administering the promotion. The promoter is committed to protecting the privacy of all participants. Data that is collected from or about participants will be kept confidential and in accordance with current Data Protection legislation and used in accordance with the promoter's Privacy Policy (which also includes information about the data rights of participants), a copy of which can be found at https://www.costa.co.uk/privacy-policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to [insert email address]. By participating in the promotion, you agree to the use of your personal data as described here.

  • 7.9 If you are the a winner of the Promotion, the promoter will make available may use your surname and county of residence to members of the public or regulators who request such details within 3 months of the closing date of this Promotion announce the winners of the Promotion. Please contact us via https://www.costa.co.uk/contact-form/ if you do not want us to make your details available in this manner (if so, please note that the promoter may nonetheless be obliged to provide details of the prize winners to the Advertising Standards authority and other regulators).

  • 7.10 If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

  • 7.11 The Promotion and these terms and conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law and you can bring legal proceedings in respect of the Promotion and these terms and conditions in the English and Welsh courts. If you live in Scotland, you will also benefit from any mandatory provisions of Scottish law and can bring legal proceedings in respect of the Promotion and these terms and conditions in either the Scottish or the English courts.

  • 7.12 The promoter is Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.

1. This promotion is open to selected Costa Club members who are GB residents. By participating in this promotion, all participants will be deemed to have accepted these terms and conditions in full.
2. Activate ‘2 for £9 Christmas Sets’ in the ‘Rewards’ section of the Costa App and tap on ‘Use Now’.
3. Purchase any two of these Christmas Gift Sets ‘Costa Favourites Biscuits Selection’, Gingerbread Coffee Shop’, Italian Cake Selection’ or ‘Trio Of Festive Decoration’ on the same transaction at a participating store between 00:01 on 03/12/2021 and 23:59 on 12/12/2021 to pay £9. For a list of participating stores click here.
4. You must scan the Costa App when making your purchase.
5. This promotion is only valid on one transaction and 2 Christmas Gift Sets in total, if you are buying more than 2 Christmas Gift Sets in one transaction the discount will be applied to the 2 lowest value Christmas Gift Sets in your basket.
6. Products are subject to availability.
7. This promotion does not apply to alcoholic beverages or drinks served from our Express self-service coffee machines or our Proud to Serve Outlets.
8. This promotion cannot be exchanged for cash or used with any other offer, promotion or voucher, but Costa Club members will still receive a bean for each handcrafted drink they buy. Costa Club free drink rewards cannot be redeemed against this offer.
9. This promotion is only available in-store and is not available through our Delivery, Click & Collect, or Order at Table services.
10. The promoter reserves the right to amend, suspend or withdraw the offer at any time without prior notice if circumstances beyond its control make this unavoidable.
11. This promotion does not apply to orders made using Costa Coffee Gift Cards.
12. This promotion is non-transferable, has no cash value and no cash alternative is available.
13. Promoter: Costa Limited, Costa House, Porz Avenue, Houghton Hall Business Park, Houghton Regis, Dunstable, Beds, LU5 5YG.