What's New?

We’re always looking to give our landlords the best possible experience when working with us so we regularly update our services and offerings. Find out about recent developments and the next big thing.

Costa Espresso

Good news for all our fans, we can now offer a brand new way to make sure they get a Costa fix when they’re on the go! We recently launched a brand new concept store at London St James’s Park. The ‘Espresso’ concept is designed especially for busy commuters, shoppers and anyone using London transport that wants to grab a quick (yet perfectly crafted) cup of coffee. The design team here at Costa really excelled themselves in creating an innovative counter design and in-store environment for these small stores. The store only opened in February 2013 but already has its own following and further stores are set to follow – if you’re interested grab a coffee with a member of the London Property Team.

London Growth

As the nations favourite coffee shop we think it’s pretty important that if our fans want a Costa, they find a Costa! And no more so than in the London area. In 2012 we opened our award winning ‘Metro’ format stores in Marlborough Street and Oxford Street. But we’re not stopping there! There are more sites in development, but we’re always interested in finding more. Have you got the next award winning Costa? Tell our London Property Team about it over a coffee!

Drive Thru Expansion

Another of our innovations is the introduction of our Drive Thru’s, and we now have 27 of these super convenient ways to buy coffee up and running. Now it’s time for us to bring Costa to more fans stuck on Britain’s motorways, if you’ve got the space – we’ve got the coffee, get in touch with a member of the Costa Property Team.

Other news

Costa UK Limited Equity Drive-Thru Stores operated by the company only (excluding stores operated by Costa Franchise Partners).

Costa Drive Thru Site Introduction Fee. Terms & Conditions.

If you have a potential site/property for Costa’s DT format, a site introduction fee of £20,000 may apply to Non-retained agents, subject to terms and conditions, please contact  the Costa DT acquisition team to discuss in further detail.

Eligibility Criteria

In order to be eligible for a Site Introduction fee, certain criteria must be satisfied:

  1. At the date of introduction, the introducing party (IP) must not be under 18 years of age.
  2. The introducing party (or relatives of the IP) shall not be an employee, supplier, agent, contractor or Franchisee of Costa or any group company of Whitbread Plc.
  3. The introducing party (or relatives of the IP) shall have no legal or beneficial interest in the site and no personal interest whatsoever including as tenant, landlord or developer.
  4. A site introduction fee will only relate to sites introduced by Non-retained agents, where Costa are not already aware of the opportunity.
  5. The site introduction fee is only applicable to the introduction of sites suitable for Costa’s Drive-Thru format and is not relevant for other Costa formats.

Process for introducing sites to the Costa Drive-Thru Acquisition Team

  1. The IP shall submit details of the site/property to include full site address & postcode, location plan and full contact details of the IP. To be submitted in writing to a member of the DT acquisition team.
  2. A valid introduction must be acknowledged in writing by a Costa representative.
  3. Costa are at liberty to reject any site introduced to it at its sole discretion.
  4. If Costa are already aware of the site they will form the IP.
  5. Sites introduced by property professionals, agents or surveyors, the IP shall support Costa in all stages of the acquisition process, providing relevant advice and assisting the process, which may include on Costa’s instruction negotiating Heads of Terms, providing information for due diligence.

Process for Payment

  1. Please contact Costa Acquisition team for full details and conditions.
  2. Costa shall pay a site introduction fee at its discretion provided certain criteria are met, to include: Where Costa are not already aware of the site/opportunity. Where Costa are not aware of the site and the site introduced is acquired within 18 months of the date of original introduction. A valid invoice shall be prepared and Costa’s standard payment terms will apply. Further details will be provided on request.


Where an introduction does not lead to a site being Acquired by Costa within 18 months of the introduction but that Site is subsequently Acquired (whether as a result of another introduction by another party or otherwise) the original Introducing Party shall not be entitled to receive an introduction payment.

Confidentiality between parties will apply.