Get Costa Collect in the app for

Costa Collect is now available at many of our London stores. Which means you can order ahead on the app to collect perfectly timed coffee in store.

3 steps to coffee convenience

Get Costa Collect in the app

Place an order and pay on the move

Collect it when you arrive

Costa Collect stores

You can order and collect from any of the following stores. If there aren’t any participating stores near you, don’t worry, we’re bringing Costa Collect to more soon. Happy ordering!

Great Portland Street
West End London, Great Portland Street, W1W 8QJ

Edgware Road
West End London, Edgware Road, W2 2EA

Haverstock Hill
East London, Haverstock Hill, NW3 2AG

Kentish Town
East London, Kentish Town, NW5 2TJ

Whitechapel
East London, Tower Vaults - Whitechapel, E1 7PU

Bow Mile End Road
East London, Bow - Mile End Road, E3 4PL

Argyll Street
West End London, Argyll Street, W1F 7TH

Regent Street
West End London, Lower Regent Street, SW1Y 4LR

Great Marlborough Street
West End London, Great Marlborough Street, W1F 7HP

Cardinal Place
West End London, Cardinal Place - London, SW1E 5JE

Hammersmith
West End London, Hammersmith, W6 9YD

West Hampstead
East London, West Hampstead, NW6 2LJ

Canary Wharf
East London, Canary Wharf 2, E14 5HX

Tottenham Court Road
West End London, Tottenham Court Road, W1T 7PH

Eastcastle Street
Westminster, London, W1W 8DS

London Piccadilly
West End London, Piccadilly, W1J 9HU

London New Oxford St
104 New Oxford Street, London, WC1A 1HB

London Hammersmith 2
25 Kings Mall, Kings Street, London, W6 0PZ

Cowcross Street
46 Cowcross Street, Farringdon, London, EC1M 6BY

Embankment
17 Embankment Place, (Off Villier Street), London, WC2N 6NN

London Euston Road
Unit 3, Kings Cross & St Pancras Underground Station, London, N1C 4AL

London Paddington Kiosk
Kiosk, Paddington Station, Hammersmith & City Line Underground Ticket Hall, London, W2 1HQ

Praed St Paddington
137-139 Praed Street, London, W2 1RL

Melcombe Street
37 Melcombe Street, London, NW1 6AG

Uxbridge
172 High Street, Uxbridge, UB8 1JZ

High Holborn
226 High Holborn, London, WC1V 7DZ

London Westminster West
Westminster Station, Westbound Platform, London, SW1A 2JR

London Curzon St
Unit 2, 1 Curzon Street, London, W1J 5HD

Shelton Street
39 Shelton Street, Covent Garden, London, WC2H 9HJ

WCity Point 1
Unit 6, City Point, 1 Ropemaker Street

Brixton Road
458-460 Brixton Road, Stockwell

London London Bridge
London Bridge Station, Railway Approach

London Cannon St
126 Cannon Street

London Victoria Stn FC
Unit R13, Food Court Level, Victoria Place Shopping Centre

East Croydon
Unit 1, East Croydon Station, George Street

Wimbledon
Unit 305, Centre Court Shopping Centre

Carshalton High St
31-33 High Street

Clapham South
Unit 1, 16 Balham Hill

Wimbledon Station
Unit RU3, Lower Concourse, Wimbledon Station

Croydon North End
129-131 North End

Kingston Bentall Cnt
Unit S11B, The Bentall Shopping Centre

Greenwich Peninsular
10 Peninsula Square, Greenwich

Westfield Stratford
Unit SU2052, 276 1st Floor , The Arcade

London Leyton Mills RP
Unit H, Leyton Mills Retail Park, Marshall Road

London Stratford Ctr
Unit 84 Central Square, The Stratford Centre

Westfield Sford 2
Unit SU0017, Lower Ground Floor, The Arcade

London Hackney
Unit A, 7-19 Amhurst Road

Harringay
Unit 4C, The Arena Shopping Park, Green Lanes

Bexleyheath
Broadway Shopping Centre, Central Square

Bromley Market Sq
33 - 34 Market Square

Greenwich Church St
44-46 Greenwich Church Street, Greenwich

London Charlton
395 Woolwich Road, Charlton Riverside Place

Orpington
Unit 16, Nugent Shopping Park

Blackheath
41 Tranquil Vale, Blackheath

Beckenham
194-200 High Street

Tesco Elmers End
Elmers End, Croydon Road

Eltham
101 High Street, Eltham

Lewisham
Unit 41, Lewisham Shopping Centre

Tesco Orpington
9 Augustus Lane

Tesco Welling
28 Embassy Court

Tesco Sidcup
Edgington Way

Peckham Rye Lane
Unit 1, Aylesham Centre, Rye Lane

Greenwich Lambarde
Unit 3, 7 Lambarde Square

London Blackfriars Rail
Blackfriars Station, Platform 2, Northern Entrance

Stockwell Station
Clapham Road

Kingston Station
Unit 2, Kingston Station, Wood Street

Kingston
34 Market Place

Holloway Road
382 Holloway Road

Camden
181 Camden High Street

Wood Green Shop City
Unit 29, Wood Green Shopping City

Woodgreen
Unit 1 , 679 Green Lanes

London Wembley Central
Unit 4, Wembley Central, High Road, Wembley

London Brent Cross Sth
Brent South Shopping Park, Brent Cross

Harrow St Annes
76-80 St Anns Road

Crouch End
1 The Broadway

Harrow On The Hill
63 - 65 College Road

London Staples Corner RP
Unit 6c, Staples Corner Retail Park

Northwick Park Hospital
Northwick Park Hospital, Watford Road

Tottenham Hale
Unit E, Tottenham Hale Retail Park

Enfield RP
Enfield Retail Park, Great Cambridge Road

South Woodford
132 George Lane

Romford
83 South Street

Enfield
26 Shopping Precinct, Palace Gardens

Romford Pavillion
Pavillion 1 , The Brewery Retail Park

Next Romford
Gallows Corner Retail Park, Colchester Road

Next Enfield
Unit 1, Enfield Retail Park , Crown Road

Debenhams Romford
Debenhams, 56- 72 Market Place

Chadwell Heath RP
Unit 2A, Goodmayes Retail Park, High Road

London Woodford Green
Unit 5, The Broadway

Wanstead
Clock House Parade, High Street

Wandsworth Town
328-334 Old York Road

Richmond
27c The Quadrant

Greenford Westway
Westway Cross Retail Park, Greenford

Ealing Broadway Cnr
Unit 6, Ealing Broadway Shopping Centre, High Street

Hayes
Unit 6a, Lombardy Retail Park, Coldharbour Lane

Debenhams Shepherds Bush
White City, Westfield Shopping Centre, Ground Floor

Clapham Junction
Unit 4A , Clapham Jct Shopping Court

London East Putney
Unit C1, 77-83 Upper Richmond Road

Next Hayes
Unit 5, Lombardy Retail Park, Coldharbour Lane

Eldon Street
9 Eldon Street, Broadgate

Spitalfields
Units 4 and 5, Bishops Square

Gresham Street
99 Gresham Street

New Bridge Street
13 New Bridge Street

London Kingsway
9-11 Kingsway, West End

London Copthall Ave
6 Copthall Avenue

Hays Galleria
Unit 20-21, Hays Galleria, Counter Street

London Gt Suffolk St
18 Great Suffolk Street, Southwark

London Southwark
42-48 The Cut, Southwark

Goswell Road
68 Goswell Road

Temple Fortune
27 Temple Fortune Parade

London Grays Inn Rd
257-259 Grays Inn Road

FAQs

General
What is Costa Collect?
Costa Collect is a new feature of the Costa app, enabling you to place and pay for an order at a nearby Costa right from your phone and then collect it in-store. This feature is now available at selected selected London stores.
Why is Costa Collect only available in selected stores?
We at Costa ran a successful trial of the new feature in selected stores to make sure it is the best possible experience for our customers. Now further enhancements to the in app feature have been made, we are making the service available across a number of London stores before rolling out further in the future.
Why don't I see all the menu items on the Costa Collect menu?
We currently offer nearly all of our most popular menu board drinks. We will be looking to add to this menu further in the very near future.
Are the Coffee Club App and Costa Collect separate?
Costa Collect is available as part of the Coffee Club app.
I have a plastic card and the app, can I carry on using my plastic card when I have Costa Collect?
Yes, you are still able to use your plastic card as well as the app.
Are there any payment cards that you don’t accept as payment with Costa Collect?
Unfortunately, we can’t accept American Express or any non UK cards to pay for Costa Collect orders.
Can I add my Costa Coffee club card to Apple and Android Wallets?
Yes you can! Simply open the app, ensure you are logged in, then select 'add to Apple Wallet' on iPhone or ‘add to Android Pay’ on Android devices.
Do I need a WiFi or 3G/4G connection to use Costa Collect?
To use Costa Collect you will need to have a 3G, 4G or WiFi connection in order to place an order and pay.
Will I still get my Costa Coffee club points when I use Costa Collect?
Yes, your points will be added as usual and these should update on your app within a few minutes.
I have enough Costa Coffee Club points for a free Coffee – can I use them pay for my Costa Collect order?
At this time, you can't redeem your Costa Coffee club points for a Costa Collect purchase but this will be possible in the very near future.
When will my order be ready with Costa Collect?
Before you place your order you’ll be given an estimated amount of time that it will take for your order to be ready.
I'm running late; can I change my order with Costa Collect?
Once your order is submitted, it can't be changed. If your order hasn’t been collected within 15 minutes of the estimated delivery time, it will be disposed of and can no longer be collected. You will not be refunded.
Where do I go in store to collect my order?
Simply go to the clearly signposted collection point and make yourself known to the barista.
Do I need to register for Costa Collect if I am already registered with Coffee Club?
No, Costa Collect is a feature of the Costa Coffee club app. If you don’t have the Costa Collect feature enabled on the app just follow the links on www.costa.co.uk/collect#enable to download and activate.
What if I lose my phone or it’s stolen? How do I protect my information?
If you lose your phone, or it’s stolen, please contact our Customer Services Team directly via our online Contact Us facility. Changing your password will also prevent anyone else logging in to the Coffee Club app.
What should I do if I change my mobile device?
You simply need to install the Coffee Club app on your new device and log in as normal.
How do Costa Coffee protect my privacy?
We take customer privacy very seriously. You can read our privacy policy here
Where is my credit card information stored?
Costa does not hold any of your financial information. We partner with a PCI:DSS level 1 payment service provider to ensure that your details are held securely with them.
What do I do if I see suspicious activity on my account?
If you notice any suspicious activity on your account, please contact our Customer Services Team directly via our online Contact Us facility.
What processes do Costa follow to keep my data safe?
We work hard to ensure that your data is safe with us and have ensured that our Costa Collect system has been independently reviewed and audited for its security. In addition, we handle all of your personal data with care and diligence.
Who should I contact if I have any issues?
If something's not right, we'd like to hear about it. Please contact our Customer Services Team directly via our online Contact Us facility. If the query is specifically to do with Costa Collect then please select that as the option from the drop down menu.