Career Options

As a global business, with teams of people delivering a great cup of coffee across the world, we need the best people to work for us.

So don’t just think about our coffee shops when you think of a career with us, think about the fact that our Mocha Italia blend is roasted in our very own Roastery in Lambeth, can also be enjoyed on the move through our Costa Express machines, or at home through our partnership with Tassimo.

The breadth of our business means that we have lots of exciting opportunities for people who have real pride and passion for excellent coffee, and the personality to match.

In-Store Careers

Join our team of Costa Baristas, committed to delivering an unbeatable experience to every customer. We’ll teach you to make a perfect coffee with speed and precision, while bringing your own flair and creativity to every cup. And in return for everything you’ll bring to Costa we offer a starting hourly rate of £6.61, which will progress upwards as you do.

We are also committed to making sure that each and every one of our team gets to share in the success of Costa, with an enhanced incentive and benefits package to help us do that. That includes:

  • - Enjoying our menu drinks as much as our customers – except for our team they are free
  • - 50% discount on food to keep you going while on shift
  • - Depending on the hours you work, up to 28 days holiday including bank holidays
  • - A bespoke reward programme designed by our Baristas called Feel Good that recognises Teams for delighting customers and delivering great results.

Plus, Costa belongs to the Whitbread family, so with that comes some added benefits including:

  • - A pension scheme which both you and we contribute towards
  • - Privilege card – exclusively to Whitbread employees, its gets you 25% discount at Costa, Premier Inn plus the restaurants brands that belong to Whitbread including Beefeater Grill, Table Table, Brewers Fayre and Taybarns
  • - Sharesave – the only way has been up for the Whitbread share price in recent years and here is your chance to save a monthly amount over either 3 or 5 years to benefit from that.

Joining us as either a Store Manager or Assistant Manager

As a Store Manager, you’ll earn a monthly salary. This will start from £17,750 per annum plus a potential bonus. Like your team, your salary will be aligned within a starting rate.

Your salary is then reviewed on a yearly basis depending on your performance and the average weekly sales generated by your store.

As an Assistant Manager your starting hourly rate will be from £7.50 . Like the rest of the team, your pay will progress as you do with plenty of opportunity through our development programmes to support you having a store of your own one day.

We are also committed to making sure that each and every one of our team gets to share in the success of Costa, with an enhanced incentive and benefits package to help us do that. That includes:

  • - Enjoying our menu drinks as much as our customers – except for our team they are free
  • - 50% discount on food to keep you going while on shift
  • - Depending on the hours you work, up to 25 days plus 8 bank holidays
  • - Bonus schemes – Assistant Manager 10% and Store Manager 60% of salary

Plus, Costa belongs to the Whitbread family, so with that comes some added benefits including:

  • - A pension scheme which both you and we contribute towards
  • - Privilege card – exclusively to Whitbread employees, its gets you 25% discount at Costa, Premier Inn plus the restaurants brands that belong to Whitbread including Beefeater Grill, Table Table, Brewers Fayre and Taybarns
  • - Sharesave – the only way has been up for the Whitbread share price in recent years and here is your chance to save a monthly amount over either 3 or 5 years to benefit from that.

Other Careers at Costa

We always have opportunities to join one of our team of experts that support the Costa business. We have a wide range of roles and are always on the lookout for people who want to put the skills and abilities to good use.

So which do you fancy?

Becoming a team member at our Roastery, a member of our helpdesk at Costa Express, or maybe a Finance Manager supporting our overseas teams. Our Support Teams operate from one of our office locations in Dunstable, Lambeth or Loudwater, plus we also have many field based roles across the UK and Internationally.

We are committed to making sure that each and every one of our team gets to share in the success of Costa, with an enhanced incentive and benefits package to help us do that. That includes:

  • - Bonus scheme - based on our company results
  • - Company car if required for business need
  • - Privilege card – exclusively to Whitbread employees, its gets you 25% discount at Costa, Premier Inn plus the restaurants brands that belong to Whitbread including Beefeater Grill, Table Table, Brewers Fayre and Taybarns
  • - Private Bupa Healthcare
  • - Sharesave – the only way has been up for the Whitbread share price in recent years and here is your chance to save a monthly amount over either 3 or 5 years to benefit from that.
  • - 25 days holiday plus Bank Holidays