Costa’s Commitment to your Wellbeing

Costa always puts customers at the heart of everything we do and as the nation’s favourite coffee shop we are committed to helping our customers make informed nutritional choices.

We’re committed to providing credible choice and have a long-term plan to improve the nutritional balance of our menu. As one part of this commitment, we will reduce added sugar in our drinks range by 25% by 2020.

While only 32% of Costa drinks contain added sugar (including a Cappuccino which has an optional chocolate dusting) we have made some significant changes to our menu.

Nutritional Information

To help our customers make the right choice for them we publish nutritional information (including calories) on-shelf and on-counter for food products and provide a countertop summary card with the calorie information of its most popular drinks.

Please click 'Download All The Data' to view all Allergen and Nutrition information we are providing. This manual gives all the information to keep our customers informed.

For more information on how best to understand this data, please click here.

Here comes the science

With the help of an independent expert, we have developed a science based nutritional calculator to assess our food and drinks (that’s over 80 food items and 600 drinks).

Using the calculator we review the ingredients of each product and measure them against strict nutritional criteria, including government guidelines. If the product needs to be reviewed then we will delist, reformulate or provide an alternative credible, healthier choice.

Reformulate

means we will redevelop a products recipe to remove added sugar.

Remove

means we will de-list products (in their entirety) and replace with an alternative where possible.

Recommend Alternative

means we will develop new products to offer healthier choices.

Don’t worry though – all our development work takes place alongside rigorous customer testing to ensure our products meet customer expectations and continues to deliver the great tasting products they have come to expect from Costa.

Did you know

  • There are over 600 different variants of barista made drinks available at Costa
  • All our drinks can be customised to reduce the calorie content, by switching to skimmed milk or sugar-free syrup
  • Our best selling product is our Latte which has no added sugar and when served in a primo size with skimmed milk, contains just 70 calories
  • Water is the second biggest seller in chilled drinks
  • Last year we launch Costa FresLco, a food focussed store proposition that allows us to test healthier, fresher foods. We use the feedback from customers to extend the new fresh food products across our 2000 stores

How to make your drink lighter

Want to make healthier choices but still enjoy your favourite Costa drink?

  • Request skimmed milk or soy milk in your drink
  • Ask for fewer or no pumps of syrup
  • Choose one of our sugar-free syrups for great flavour without added calories or sugar
  • Select Stevia, a sugar-free natural sweetener, over granulated sugar
  • Ask for less whipped cream or none at all and skip the marshmallows to save calories
  • Order your favourite drink in a smaller size

FAQs

Here you’ll find answers to some of the most common nutrition questions we’ve been asked. If you don’t find what you’re looking for then please contact us.

Q. What does reformulation, remove and recommend alternative mean?
  • Reformulate means we will redevelop a products recipe to remove added sugar
  • Remove means we will de-list products (in their entirety) and replace with an alternative where possible
  • Recommend Alternative means we will develop new products to offer healthier choices
Q. How much sugar are you reducing from the portfolio?
As one part of our commitment to offering a nutritionally balanced menu and a range of healthier choices for customers, we will reduce added sugar in our drinks range by 25% by 2020, with 30% of added sugar being removed from our ice range. It’s worth noting that only 32% of our drinks contain added sugar (including cappuccino which has an optional chocolate dusting).
Q. Why aren’t you reducing added sugar in all drinks that contain it?
We want to give our customers a wide range and choice in partnership with proactive added sugar reduction. With the help of an independent expert, we have developed a science based nutritional calculator to assess food and drinks. This process is on-going and as we get feedback from our customers we’ll continue to proactively reduce added sugar across our portfolio.
Q. Which products are having their added sugar content reduced?
Working towards 2020, our new product development, technical and supplier teams will review all of our drinks with added sugar. A plan is in place to either remove, reformulate or have a credible alternative for each drink
Q. What recipe changes are you making? How is sugar being reduced?
Some drinks recipes are being reformulated with the use of sweetener, Stevia, instead of sugar. We also continue to introduce a range of delicious and healthy SuperDay Smoothies, which contain no added sugar and 1 of your 5 a day.
Q. Why aren’t you bringing down the added sugar content of your food range?
We’re focusing on our drinks range in the first instance but we continue to look at ways to improve the nutritional value of our food range. We’re also committing to further reductions of salt level in our sandwich range by 2017, while maintaining taste and safety.
Q. Do you believe that sweeteners are a healthy alternative to refined sugar? Don’t they have their own long-term health risks?
Research from the European Food Safety Authority into sweeteners shows they are perfectly safe to eat or drink on a daily basis as part of a healthy diet.
Q. How much sugar is in your babycino?
A babyccino contains 5g of added sugar and a chocolate babyccino has 9.4g.
Q. Why don’t you make healthier products cheaper than non healthier products?
As a business we can’t subsidise customers’ choices, and we equally don’t charge a premium for healthy choices, our pricing is determined by a cost of sourcing and production among other operating overheads.
Q. What other nutritional commitments are you making?
We plan to reduce the salt content of our sandwiches by 5% by 2017. We also continue to explore ways to communicate the nutritional value of our products with customers to help inform their choices.